Product Quality Engineer to Ascom

PSPartner / Elektronikjobb / Göteborg
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Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions - anytime and anywhere. Ascom's mission is to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique product and solutions portfolio and software architecture capabilities to devise integration and mobilization solutions that provide truly smooth, complete and efficient workflows for healthcare as well as for industry, security and retail sectors. Ascom is headquartered in Baar (Switzerland), has subsidiaries in 15 countries and employs around 1,300 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich. For further information visit www.ascom.com

We are looking for a Product Quality Engineer with experience in a similar role to join the Release Team at Product Line Unite Solutions R&D at Ascom. The position is based in Gothenburg.
Responsibilities

• Responsible for the complete handling and administrative work of assigned NCRs.
• Responsible for planning, prioritizing and reporting progress of her/his own work.
This also includes divergences from made plans and agreements.
• Responsible for keeping the used Request Management System (RMS, Jira or equal) updated about status/progress around her/his own tasks and assignments.
• Responsible for proactive planning, to react pro-actively, including containment actions, to reported failures to minimize cost of quality for the division.
• Act as an external interface towards sales partners in a professional manner to keep relation to customer in a positive manner in spite of existing quality problem.
• Update Own manager on NCR status and Priority A Quality issues and their progress.
• Update GPL manager on NCR status and Priority A Quality issues and their progress.
• Update DMT and other internal management on progress of priority A quality issues during pulse room forum.
• Maintain and improve the lab and act for a good physical and social working environment.


Job Description

• Work to sustain and maintain the quality and functionality of our core product portfolio.
• Receive and manage incoming NCRs from start to resolution according to the routines.
• Plan and coordinate with R&D and Issuer, necessary actions to solve issue.
• Benchmark and report KPI status on a regular basis.
• Participate in vigilance activities.
• Correlate fault areas to pinpoint defect prone products and functions to motivate necessary maintenance activities.
• Report progress on a regularly basis to Manager Unite release team.
• Drive sustain meeting.
• On regular basis keep the communication with the Issuer of the NCR present updates on the progress of the investigation.
• Report to Product Manager regarding product enhancements, improvements or deficiencies
• Provide Product Managers with technical advice.
• Write and publish Technical News.
• Coach and guide other engineers within the group.
• Take an active role in analysis and improvements regarding maintenance workflow and process.
• May participate in FAI during PCP projects.
• May participate in test activities.



Qualifications

• BSc. Electrical Engineering, Mechatronics, Mechanical, Computer Science or similar background.
• 3-10 years' experience in a similar role.
• To have good technical knowledge.
• To have good English language skills.
• To have good Swedish language skills.
• To be able to make oneself understood and also understand others both in speech and writing.
• To be able to work independently.
• Have good ability to cooperate and to guide others.
• To have broad knowledge about the whole product family offered by the company.
• Have good knowledge of the internal processes within the division.
• Have a selling attitude



Working at Ascom

Ascom provides mission critical ICT for global healthcare. Today, more than 100,000 of our systems are installed in hospitals, senior care and independent living facilities and any business areas where mission critical communication is vital. Above all, we are dedicated to making a difference in healthcare.

We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its five principles: Right from the Source, Value-driven, Continuous Improvement, Teamwork and Visualization.

Key aspects are to respect each other both as individuals and as teams, to challenge and deliver and to be present and transparent.

Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply and service delivery.
If you dare and care to do your very best and by that make a real difference in your working day you are probably one of us.



Application and Contact:
This recruitment is managed by PS Partner. If you find the role challenging and interesting, please apply through www.pspartner.se Interviews will be held continuously. If you have any questions regarding this position please contact Johan Sjöberg 0761-709851 or johan.sjoberg@pspartner.se

Varaktighet, arbetstid
Heltid -

Publiceringsdatum
2016-11-29

Ersättning
Enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2016-12-31
Klicka på denna länk för att göra din ansökan

Företag
PSPartner

Adress
PSPartner
SÖDRA HAMNGATAN 25
41114 GÖTEBORG

Kontorsadress
SÖDRA HAMNGATAN 25

Jobbnummer
3182431

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