Product Manager
Volvo Personvagnar AB / Civilingenjörsjobb / Stockholm
2024-01-31
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hela Sverige Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.
We're looking for a Product Manager to be responsible for the development of our sales toolbox on our newly built retail hub platform.
Your mission in our Sales Enabler product team will be to oversee a cross-functional team in crafting a pioneering sales management suite. This will be built from the ground up and serve the needs of all different sales users, along with the customer journey from lead intake to handover of cars.
Your team's mandate will be to extract invaluable insights from every interaction, improving product capabilities and enhancing the experience for our sales agents. This isn't just about technology; it's about enabling a synergy between cutting-edge custom-built front ends, a robust API backbone, and backend systems.
What you 'll do
* Develop the definition and direction of the vision and mission for the Sales Enabler team.
* Promote efforts to build and streamline the offer to order journey, aiming to enhance customer satisfaction and ensure seamless experiences for those purchasing through the assisted Sales channel.
* Your role encompasses more than just efficiency - it's about enhancing sales operations, improving retailer and customer experiences, and ultimately boosting sales.
* Closely collaborating with other teams, aligning stakeholders, and following a visionary roadmap, you'll lay a robust foundation for growth.
* Craft and sustain the Sales Enabler team's roadmap, ensuring alignment with the broader company strategy and responsiveness to evolving business needs.
* Prioritize building the best user experiences possible by advocating user research, experimentation, and taking a data-driven approach.
* Take responsibility for providing valuable insights to enhance customer interactions, optimize product capabilities for customer interaction, offer and order management, improve the sales agent experience, and maximize customer satisfaction throughout the sales journey.
You and your skills
* Extensive experience in product management, ideally with sales or customer relation management product environment.
* Proven experience of effectively implementing new concepts or programs in a innovative, digital retail environment.
* Ability to priorotize and think end-to-end.
* You are a customer- and user-centric leader for your digital product area, and accountable for its growth.
* You enjoy working in a sales environment and possess solid knowledge of related business processes such as the Customer Service field.
* We also believe that you have an entrepreneurial mindset that is motivated by commercial growth.
Location
Gothenburg HQ or Stockholm Tech Hub.
Ersättning Undefined
Så ansöker du Sista dag att ansöka är 2024-02-29
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "69287-42223727".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Personvagnar AB (org.nr 556074-3089),
https://www.volvocars.com/ Arbetsplats Volvo Car Corporation
Kontakt Jonas Berglin
+46 31590000 Jobbnummer 8433850
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