Principal Program Manager
Skype Sweden AB / Organisationsutvecklarjobb / Stockholm
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Collaborate across key partners across Skype organization to build an effective customer feedback loop, dramatically improve Skype core infrastructure, and optimize it for engineers to address customer feedback faster and with improved efficiency.
Key Responsibilities:
• Drive the requirements for Customer Feedback Loop across Skype engineering services.
• Define and improve how Skype teams listen to, investigate, and respond to customer reported issues.
• Coordinate with key stakeholders and partners across Skype and Microsoft and ensure our investment align with and contribute to, One Engineering System.
• Contribute to program management and engineering leadership across Skype infrastructure.
Qualifications and experience:
• A love of learning and continuously striving to get a little better
• 5+ years of program management experience with proven success in delivering critical services
• The ability to wear many hats, learn quickly and change direction when needed
• The ability to think creatively and critically about product features, architecture, and capabilities
• Strong project management, leadership, and cross-group collaboration skills.
• Excellent written and verbal communication/presentation skills through all levels of the organization, technical and non-technical.
• Solid understanding of engineering systems, service operations at scale, and ability to go deep in technical areas.
• Good problem-solving skills and ability to think strategically.
• Bachelor's degree in Computer Science or related field, ore equivalent experience.
Varaktighet, arbetstid
Fulltime
Publiceringsdatum2017-03-01ErsättningEnligt avtal
Så ansöker duSista dag att ansöka är 2017-03-15
Kontakta-vicuth@microsoft.comFöretagSkype Sweden AB
AdressSkype Sweden AB
Södermälarstrand 43
11645 STOCKHOLM
KontorsadressSödermälarstrand 43
Jobbnummer 3350017
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