Order Support Volvo Trucks
Volvo Business Services AB / Maskiningenjörsjobb / Göteborg
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hela Sverige Do you enjoy the pulse, and the fact that every day is a new opportunity? Do you want to constantly learn new things and make a difference for our customers every day? Is a multicultural environment something that gets you excited? Then please continue to read, as we would love to connect with you!
Who are we, and what can we offer?
We are a team of 9 team members who are looking for a colleague to join our Order team in Volvo Trucks. The main mission of the team is to support and assist the dealer network and market companies with order planning. The team works with colleagues across the globe and interact with dealers, market companies and internal Volvo stakeholders to ensure we do our utmost to fulfill our customers' needs every day. Order Support is located in Tuve factory, with the mission to provide premium brand support to our markets.
Main Responsibilities and Activities
Support the dealer network with order planning to reach a good customer satisfaction and make sure that all orders are planned correctly before firm plan.
Continuously monitor the orderbook and take the necessary actions to obtain optimal planning & specification according to the requests of the customer.
Send out information to the dealer network concerning delivery lead-times, so that the dealer can supply the customer with correct planning information.
Cooperate with the technical sales engineer in the handling of customer adaptation (CA) requests.
Follow the predefined KPI's and take actions for improvements.
Develop current processes and ways of working, we constantly strive to improve and meet the expectations on flexibility and speed from our customers.
Who are you?
We believe that you are an active team player with a positive mind-set who can work independently, take initiative and is able to drive changes. We also believe that you:
Are service minded, customer oriented and determined to reach agreed objectives
Have good analytical skills and can prioritize work tasks
Are well structured and motivated to work against deadlines
Have good knowledge of Microsoft Office and an interest to learn new systems
Advantage to have an University degree and/or experience of logistics processes
Are fluent in English and Swedish and have good communication skills, both written and spoken (additional languages and more advanced cultural knowledge are both considered a merit)
Are we the perfect match?
If you are a person who is flexible and ready to take on exciting new challenges that provides you with development opportunities, both professionally and personally. With us, you will work in a team with great team spirit and skilled colleagues. With trust and passion, we drive for customer success!
For further information, please contact:
Amanda Forsberg Vallin, Director Order Support Tuve,
amanda.forsberg.vallin@volvo.comMagnus Bengtsson, HR Business Partner, +46739026285
This position is based in Gothenburg, Sweden.
Volvo Trucks are actively working to establish teams that will take maximum advantage of the strength inherent in differences in knowledge, experience, age, gender and nationality, etc. We find that well balanced working teams increase group dynamics, creativity and new approaches to solution.
Så ansöker du Sista dag att ansöka är 2023-06-23
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
405 08 GÖTEBORG
Arbetsplats Volvo Group
Jobbnummer 7865988
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