Onsite Program Manager to our customer
Kelly Services AB / Administratörsjobb / Uppsala
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hela Sverige Visa alla jobb hos Kelly Services AB i Uppsala,
Sigtuna,
Håbo,
Enköping,
Vallentuna eller i
hela Sverige Our customer has delegated the management of their Contingent Labor population to Kelly Services in Norway and Sweden in an outsourced fashion (Managed Service Provider).
Kelly Services is contracted to be responsible for the selection and hiring of all temporary workers within the customer's different managed projects as well as for the management of any co-supplier which will be participating within the program and providing temporary labor via Kelly Services.
Kelly Services has committed to establish a program office in Sweden. The program office will be responsible for the entire program. The program is designed to grow geographically to include Finland and Denmark in 2012-13 and cross functionally to include our customer additional businesses going forward.
Kelly Services is looking for an Onsite Program Manager to manage the above mentioned program. The Program Manager role is to be based in customers's premises in Uppsala, Sweden. The role is to manage the entire program "end to end" and against contractually agreed scope/SLAs, and to deliver results within a pre-determined financial pro-forma.
A People Company, Staffing the World
Kelly founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable premise: we invest in people. Today that focus benefits our customers wherever they operate around the globe - in a growing number of specialized fields. And we'll continue to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs, both locally and worldwide.
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 530,000 employees annually. Revenue in 2010 was $5 billion. Connect with us on Facebook, LinkedIn, & Twitter.
Critical to Kellys success is the development of its business in the Europe, Middle East & Africa (EMEA) region. The EMEA region consists of Kelly Operations in 17 countries with more than 400 branches and c. 2,000 permanent employees.
Responsibilities
• Responsible for the entire Program's Operations against contractually agreed scope/SLAs and a pre-determined financial pro-forma.
• Manages the execution of service delivery processes for the selection and hiring of temporary employees.
• Liaises with Kelly's operations (e.g. branches, remote offices) as well as with other suppliers as appropriate to ensure a seamless and efficient execution of all services provided.
• Liaises with Kelly Account Management function as well as with customers's key stakeholders arranging and participating actively to meetings/reviews as indicated by the governance of the program.
• Manages suppliers participating to the program in line with the program and customer's guidelines.
• Ensures temporary workers on-boarding in line with Kelly and customer's compliance regulations.
• Ensures co-suppliers participating to the program comply with Kelly and customer's compliance regulations.
• Ensures positive customer satisfaction and that relationships are maintained in partnership with Kelly's account management functions.
• Tracks and monitors the achievement of program goals and SLAs, financial performance, service delivery, recruiting and retention, business retention, business growth.
• Recommends process enhancements and efficiencies to continuously improve customers service while reducing the cost of services.
Experience & Background for the ideal candidate
Technical skills:
• Must possess a solid understanding of HR practices as they relate to recruiti
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Publiceringsdatum2011-09-22Arbetstider och omfattningHeltidsanställd
ErsättningEnligt Överenskommelse
Så ansöker duAnge följande referens när du ansöker: SE309747
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KontaktFöretagKelly Services AB
AdressKelly Services AB
Regeringsgatan 77
11139 Stockholm
Jobbnummer 1036422
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