Onsite Delivery Specialist Umeå
Volvo Group / Datajobb / Umeå
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hela Sverige Are you a positive, service minded team player? Do you have a passion for IT and business and want to be a part of an enthusiastic team which delivers first class solutions? Embrace the opportunity and be a part of Volvo Group IT! Send your application today.About the job:You will join the onsite team as an Application Operation Specialist IT in Umeå. Quality and continuous improvements out of a LEAN perspective will be essential in this position. In your daily work you will primary work with daily operations including continuous improvement and preventive maintenance of the IT equipment and applications used in production at the local Volvo Plant. Furthermore, you will get the opportunity to participate in industrial projects meeting driven by local business or/and Group IT. Customer success is always in our mind.Some of the activities you will be working with are:Time critical support of factory applications and equipmentPreventive maintenance and continuous improvementQuality work, VPS (QRIT)Responsible for 2:nd line supportConfiguration and installation of equipment and applicationsSupport and problem solving of factory equipment and applicationsProject implementations into runtimeDocumentationProcess roles as Change implementerAbout you:We expect you to have a degree from university studies and a couple of years of experience working in a technical support job or similar role. You have good knowledge of LEAN and previous experience from working with customer contacts. Your solid knowledge of ITIL processes, support tools such as Remedy, Snow or similar, as well as infrastructure components like LAN, Server storage and Cloud will give you the necessary foundation to deliver good results. In addition you are interested in new technologies and to further develop yourself and others.Qualifications / requirements for the job:Relevant university degree2-3 years of experience from working with technical support or similar role2-3 years of experience from IT within manufacturing industryExcellent knowledge of computer hardware and softwareKnowledge of LAN and WAN communications (TCP/IP)Documented experience from working in customer contactsExperience from LEAN and working with continuous improvementsGood communication skills in English and Swedish, both spoken and writtenGood knowledge about Office 365Driving licenseCharacteristics for the job:Demonstrated customer focus and dedicated to add value to the customerExcellent team-player that collaborates well with others and builds good relationshipsStrong communication skills and interpersonal skillsIs open to change and enjoys the challenge of unfamiliar tasksAction oriented - pursues tasks with energy, takes own initiatives, drives and has the need to finishStrong analytical skills - ability to anticipate, identify and solve problems also in complex, difficult or stressful situationsChange oriented - actively suggests improvements, manage, supports and drives change with an open and innovative mindsetActs with a strong sense of urgencyStructured and organized with good handling (administration) of documentation as neededAdditional qualifications include:AD knowledgeInfrastructure knowledgeExperience from working in projectsKnowledge about IT equipment in factory environmentExperience of project implementations in runtime.Certification in some infrastructure area, LAN, WIN server etc.Knowledge about PLC equipment in factory environmentExperience about working in ITIL processesKnowledge about LEAN (and VPS)Leadership skillsAbout the employment:Work hours:Daytime or scheduled time, 2 shift Monday- FridayAvailable for overtime if neededAvailable for On CallTo Volvo the diversity is important so we encourage female applicants!Start date: as soon as possibleFor further information:Anders Gustafsson, Line Manager +46 908627489Maria Börjesson, HRBP +46 31 3221030
Publiceringsdatum2019-05-09Så ansöker duSista dag att ansöka är 2019-05-21
Klicka på denna länk för att göra din ansökanFöretagVolvo Group
Jobbnummer 4778254
Observera att sista ansökningsdag har passerat.