Manager B2B Digital Channels
Telenor Sverige AB / Marknadsföringsjobb / Stockholm
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hela Sverige Who we are
We're here to connect you to what matters most, and by doing so, empowering societies. As a Telenor employee, you will be part of a large, international organisation that goes beyond customers - we want to play an important role in the societies we serve. Being connected can change your life, and we're serious about helping our services make the widest possible impact.
We are looking for an engaged and customer focused Manager B2B Digital Channels to join our team as a leader of the B2B Digital Channels team. Telenor is rapidly heading towards the digital future and we are looking for people with a natural proactive drive who wants to make a difference. Read more about Life at Telenor here.
What you'll do
As Manager B2B Digital Channels you will lead the digital channels team, with the mission to deliver excellent customer journeys in our public web, self-service portal available through web and app, as well as a few other customer-facing interfaces that are available for our Business customers. Your responsibility includes eCommerce and digital self-service, and covers everything from strategy, priority, and planning, to daily production and optimization. Hence, a key part of the role is to be on top of customer and stakeholder needs as well as to ensure that your team have what they need to succeed. You own the digital strategy, and you will be a part of the B2B Commercial department and management team.
Your key responsibilities:
* Lead, build and grow the Digital Channels team
* Define the vision and plan for Digital Channels together with your team
* Ensure that the digital strategy is well aligned with overall company ambitions and targets, balancing both short- and long-term goals
* Develop a deep understanding of our customers and work with the teams and your key stakeholders to meet their needs
* Partner closely with the business, marketing, and IT to create and deliver smooth and attractive customer experiences
* Make sure that your teams have the conditions to succeed and deliver on their targets through proactive deblocking
* Represent Digital Channels in strategic forums and be the driver of the digital agenda.
Who are you
You are a strong leader who can make things happen through stakeholder management and team leadership. We believe that you have previous experience in leading others and that your leadership style is characterized by an agile mindset. Furthermore, you have experience from working with digital channels - both hands on and on a strategic level - and you are on top of best practices and market trends.
As you will be working closely both with business and IT, you have an understanding and interest for both. Seeing the big picture and understanding the strategies and priorities of the business is easy for you, and you apply this knowledge to achieve Telenor's objectives through your team. Your work is characterized by a data-driven approach in combination with laser focus on delivering value to the customer. As we work in a challenging environment with a high pace, you need to be able to make quick prioritizations and delegate responsibility to your team.
Our promise
A balanced workforce is key to our success. To secure that, we're committed to fostering a working environment where our employees are supported and empowered in all areas of their work. We promise you a company eager to learn and rapidly adapt to a digital world where you will be welcomed into a skilled team of professional and knowledgeable colleagues. In addition, you will get:
* A flexible way of work - We believe that flexibility and freedom to choose where and how to execute your work is a driver for performance, engagement and work life balance. We also believe in the power of better together and that the team spirit develops when we meet and interact in person, therefor our offices act as magnets for collaboration, creativity and company spirit
* A generous health and benefit package with for example wellness grant, health insurance, "give me a break"-days, occupational pension and much more.
* Development programs to deepen your knowledge and broaden the competence.
Come join us
If you are interested and would like to know more, please contact Anne Hedberg
anne.hedberg@telenor.se, +46 709335558. Don't send your CV by mail - these will not be evaluated.
Application deadline: Oct 15th 2021, but we evaluate candidates continuously so please apply today
Location: Stockholm
Good to know
According to Telenor's policy, we conduct background checks on the final candidate for all recruitments.
Varaktighet, arbetstid
FULLTIME PERMANENT
Publiceringsdatum2021-10-27ErsättningSALARY
Så ansöker duSista dag att ansöka är 2021-11-10
Klicka på denna länk för att göra din ansökanFöretagTelenor Sverige AB
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "J101753".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Telenor Sverige AB (org.nr 556421-0309)
Jobbnummer 6072796
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