Junior On-Site Technician - Malmö
Mathem i Sverige AB / Supportteknikerjobb / Stockholm
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Sundbyberg,
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hela Sverige Do you want to be part of Mathem's exciting journey to give people the freedom to live more? Mathem is a market-leading tech company within e-groceries. Through tech-driven innovation, logistics and customization we drive growth, efficiency and sustainability.
The role
As a Junior On-site IT Support Technician at MatHem, you are Providing support for our warehouse in Malmö.
In the IT operations team, you will get great opportunities to develop your technical competencies. You will have a great variety of responsibilities as well as environments.
This is what you'll do
As a Junior On-site IT Support Technician at MatHem, you will join a dedicated and expanding IT team (Currently 5 persons) in a company that is constantly improving and breaking new ground. You will be part of a team with expertise in networking, server and client operations, application specialists, and many more fields. You will be based at our warehouse in Malmö.
Your daily work includes
• Managing incoming support tickets to our 1st-line support
• Dive deeper into support tickets escalated from 1st-line support, as part of 2nd-line
• Be part of ongoing IT projects or manage your own
• Manage workstations, printers, handled computers and other operations hardware
• Be part of on-call rotation
• You will work independently but still with support from the rest of the IT team
We don't care how long you've worked with different technologies; we are more interested in your actual skill level and what you've learned along the way. Some skills/experiences are required to be able to cope with the daily work, others are preferred to excel but are not required.
Required background
• 1 year of experience working with IT support
• Skills in workstations (Windows and/or Apple)
• Track record of learning new technologies and concepts
• Social and service-minded
• Swedish and English in written and spoken
Preferred, but not required
• Experience working with ticket systems
• Experience working in a production/warehouse environment (in IT or not)
• Experience with Warehouse Management Systems (bonus points for Astro WMS)
• Experience with automation for Warehouse Management Systems (bonus points for SSI Schäfer)
• Experience with Cisco network equipment (routers, firewalls, switches, Wi-Fi)
• Google G Suite
• Google Rally equipment (Meeting rooms)
• Active Directory, GPO
• Server and client automation/management
You will thrive in this role if you:
• Are a people person
• Are genuinely interested in computers and technology
• Are responsible and stick to your plans
• Are driven and willing to learn new technologies and concepts; curious
• Are able to handle occasional stressful situations with ease
• Are a methodical problem solver
Sounds exciting? Submit your application today or contact Sofie Hautanen (
https://www.linkedin.com/in/sofie-hautanen/)to know more!
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2023-05-21
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Mathem i Sverige AB (org.nr 556775-7264)
Arbetsplats Mathem
Kontakt Sofie Hautanen
sofie.hautanen@mathem.se Jobbnummer 7742338
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