Indiska is looking for a Customer Service Agent!
Indiska 1901 AB / Kundservicejobb / Stockholm
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Visa alla kundservicejobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Indiska 1901 AB i Stockholm,
Gävle,
Linköping,
Borlänge,
Falun eller i
hela Sverige Are you looking for an exciting opportunity to work in a company in a transformation process, where you have a good opportunity to develop and be inspired?
We are looking for a Customer Service Agent, who will ensure top-class service to our customers via phone, email, social media and chat.
About the company
Indiska is a Swedish lifestyle company established in 1901. Indiska's products are sold in 43 stores in Sweden and Finland as well as in our international e-commerce. Indiska offers fashion and interior design in a unique mix of Indiska heritage and Scandinavian simplicity. Indiska strives for sustainability at all levels and to offer our customers products that are easy to use and love, at a good price.
Indiska is in the middle of an exciting journey where we will take our customer offer and brand to the next level. As an employee, it requires flexibility, entrepreneurship and strong commitment. If you are interested in fashion and interior design and are passionate about making a difference, you will thrive. We hope you want to join the journey!
About the position
In this role you will be responsible for our first line customer contact. You will report to Head of Marketing and eCommerce.
Main responsibilities:
• Ensure top-class service to our customers via phone, email, social media and chat
• Keep information on the website's FAQ and store information up to date and develop this for clearer information to customers
Who are you?
We value individuals who can contribute to a positive work environment and thrive in a team-oriented setting. Being a team player and supporting your colleagues will be crucial in achieving our goals. While being a team player is important, we also value individuals who can work independently and take initiative. We are also looking for a self-starter who can identify opportunities and drive projects forward, demonstrating a strong sense of ownership and accountability. Your ability to prioritize tasks, meet deadlines, and deliver high-quality work will be essential in contributing to the overall success of the team.
Qualifications:
• Minimum of 1 year experience from working within customer service
• Exceptional grammar, writing, and editing skills
• Fluent in English and Swedish both spoken and written. Finnish is a plus.
• Basic knowledge of Microsoft Office (Excel, Word, Power Point etc.)
• Experience with Zendesk is a merit
Other information
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Type of employment: Permanent, Full-time
•
Start date: As soon as possible
•
Office based / Home based: Office based. It is possible to work remotely one day a week.
•
For questions contact:
bodil.jonsson-lindgren@indiska.seDoes this sound like a role for you? Then send in your application today!
Meet some of our colleagues and get further information about the company and our commitment to environmental, ethical and social issues, on our website
www.indiska.com. Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2023-12-24
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Indiska 1901 AB (org.nr 559395-2673),
https://www.indiska.com/se Arbetsplats Indiska
Kontakt Bodil Jönsson-Lindgren
bodil.jonsson-lindgren@indiska.se Jobbnummer 7950244
Observera att sista ansökningsdag har passerat.