German speaking customer support to Hövding Sverige AB
Bravura Sverige AB / Kundservicejobb / Malmö
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hela Sverige Visa alla jobb hos Bravura Sverige AB i Malmö,
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hela Sverige About Bravura:
Bravura är ett bemannings- och rekryteringsföretag för organisationer som vill hitta Next Gen Professionals. Hos oss finns massor av jobbmöjligheter, framförallt för dig i början av karriären med 0-8 års erfarenhet. Via oss kan du jobba som konsult eller bli rekryterad. Hitta ditt drömjobb - vi hjälper dig att lyckas!
About the job:
This is a consulting assignment with good opportunities for recruitment. In this role, you initially get a job with Bravura, and it is stated that Hövding Sverige AB intends to offer you a job with them in the long run. This gives both you and Hövding Sverige AB a good opportunity to get to know each other and evaluate how you feel about your collaboration.
About the company:
At Hövding we want to contribute to an inclusive and diverse working life regardless of age, disability, gender, religion, ethnicity, or sexual orientation. That is why we encourage everyone to apply for a job with us.
We believe that every team member has something valuable to offer and we are prestigeless and humble about our competences and each other. We see everyone as equally important, respected and appreciated no matter who you are. Because of that, it becomes a lively workplace where we do not always agree but we are driven, solution-oriented and strive for the same goal - to protect cyclists.
Tasks and responsibilities:
In this role, you, with other German-speaking colleagues, are responsible for ensuring the best service to retailers and end customers in the German market. The customer service team consist of 8 team members who all have different competence and areas of responsibilities. Together, everyone has a common responsibility to handle our customers issues. The issues vary from questions concerning the physical product, our smartphone app, warranty questions to complaints. You have customer contact via CRM system, e-mail, chat and telephone. You are expected to take on, familiarize yourself with and help with the technical issues that concern both the physical product and the app.
Education, Experience and Personal characteristics:
• Experience of working with customer support
• You express yourself fluently in speech and writing in German and in Swedish or English
• Good knowledge in Microsoft Office
• Experience of working with CRM systems
To thrive in the role of customer support at Hövding, you have a true interest and a natural desire to help others. You are flexible and can easily change mindset when needed. You are a person who sees solutions instead of problems, and you are happy to share your thoughts and ideas with your colleagues. You are driven by always wanting to deliver the best solution, while it's obvious for you to listen to the customer's real needs. At the same time as you are efficient, you value that things are carried out properly and you have an eye for the details.
Other information:
Start: As soon as possible
Location: Malmö
Salary: Upon agreement
Funderingar kring Bravuras rekryteringsprocess? Du finner svar på de vanligast förekommande frågorna här
Är du nyfiken på hur vår rekryteringsprocess är upplagd? Du hittar mer information här:
https://www.bravura.se/din-karriar.Har du frågor om tjänsten eller kring din registrering är du välkommen att kontakta vår kandidatsupport på vår chatt,
info@bravura.se eller 08-400 240 50 så hjälper vi dig. Ange vilken tjänst det gäller.
Vi rekommenderar att du skickar in din ansökan omgående då vi gör ett löpande urval. Välkommen med din ansökan!
Sökord: German-speaking, customer service, technical, Customer, service, CRM, support, Microsoft Office, full time, Malmö
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2022-03-14ErsättningEnligt överenskommelse.
Så ansöker duSista dag att ansöka är 2022-03-24
Klicka på denna länk för att göra din ansökanFöretagBravura Sverige AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Bravura Sverige AB (org.nr 556752-0803)
Arbetsplats Bravura
Kontakt Emma Krupic
emma.krupic@bravura.se 08-40024050 Jobbnummer 6430664
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