French speaker to half-time helpdesk position in Sweden
Ticmate AB / Kundservicejobb / Stockholm
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Solna,
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hela Sverige Visa alla jobb hos Ticmate AB i Stockholm Do you handle French as a native?
Would you like to work part time in an international and entrepreneurial company?
Then you might be perfect for a position at Ticmate!
Who are we?
Ticmate is a Swedish fast-growing company offering online-tickets to events worldwide. Our passion is to enrich people's lives by offering easy and reliable access to world class experiences. We have our base in the Old Town in Stockholm, Sweden, yet our diverse team works from countries such as Denmark, Spain, Germany, Austria, Brazil, South Africa and the USA; managing more than 420 websites in 35 languages. We launch new websites on a regular basis and are active in 120 countries so far!
Ticmate is a value driven company within a dynamic environment and we aim to provide great development opportunities for our employees. Our goal is that every team member has fun at work while delivering excellent results.
Who are we looking for?
We are looking for a service minded, self-driven team member with a passion for language and customer service to join our international Helpdesk Team for a half-time position. Your main responsibility will include improving our customers' user experience by providing them with top notch assistance over the phone and via email using the Freshdesk Customer Service system. Through this and other tasks, you will be an important part of Ticmate's global expansion handling and growing our client base with focus on the French market, our 3rd biggest market at the moment. Experience with similar work/tasks/systems is a plus. Your workday will be planned within office hours at a flexible schedule. You will be working mainly in English and French.
Does this apply to you?
French is your native language and French market knowledge is highly valued
You have a good level of written and spoken English, and enjoy communicating with customers over phone and email (knowledge of German is a big plus, knowledge of any other language is a plus)
You are service minded, organized, result oriented, and have the ability to absorb and retain information quickly
You are passionate about language and a degree in linguistics, journalism or such is a plus
You are self-driven but value collaboration with others
You are able to work approximately 20 hours/week, mainly from home at a flexible schedule between 8 and 17, with your own computer
You have a valid EU passport or work permit in Sweden
You can join the team as soon as possible
Interested in joining our team?
We are looking forward to receiving your online application in English or Swedish. We don't accept applications by email.
Publiceringsdatum2019-10-24Så ansöker duSista dag att ansöka är 2019-11-17
Klicka på denna länk för att göra din ansökanAdressTicmate AB
NYGRÄND 10
11130 STOCKHOLM
Arbetsgivare Ticmate AB (org.nr 556710-6017)
Nygränd 10 (
visa karta)
111 30 STOCKHOLM
Arbetsplats Ticmate AB
Jobbnummer 4869088
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