Experienced Technical IT Support Specialist
Jeppesen Systems AB / Datajobb / Göteborg
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hela Sverige Visa alla jobb hos Jeppesen Systems AB i Göteborg At Jeppesen (Boeing DAS) we work with breakthrough technology, exciting customers and fantastic colleagues from around the world. Our culture is characterized by creativity, professionalism and hard work within an open and flexible work environment. We believe that our employees must be allowed to think big and have fun for us to remain one of the top companies in the industry. To get the best out of each talent, we encourage and enable our employees to continuously develop and explore.
We are currently looking for an Experienced Technical IT Support Specialist for our office in Gothenburg, Sweden to join an international environment with a team of like-minded system experts in a leading edge expanding software company.
The team you will be working with consists of Technical Support Specialists (internally referred to as Service Managers), Systems Experts and Service Account Managers handling multiple customers globally.
Position Responsibilities:
* Become an authority on several production system installations in terms of managing the technical aspects of the applications.
* Participate in ongoing implementation projects
* Provide advanced technical support for day of operation flight and crew tracking and related products, in relation to the Service Level Agreement(s)
* Assist the client with knowledge injections, proactive problem solving and daily management of the production installation
* Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades
* Work with System requirements with internal and external stakeholders
* To be on roster (24x7 standby) every fourth to fifth week
This position is hybrid. This means that the selected candidate will be required to perform some work onsite 2 days a week. This is at the hiring team's discretion and could potentially change in the future.
Employer will sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience):
* 6+ years in software development or advanced technical support role
* Expert knowledge of Unix and/or Linux
* Expert knowledge with shell scripting
* Expert knowledge in Python language
* Good knowledge in version control systems such as Git and Mercurial
* 24X7 work environment on call
• Fluency in English language
Preferred Qualifications (Desired Skills/Experience):
• 8+ years in software development or advanced technical support role
* Particular interest in technical problem solving
* Strong programming skills (Java an advantage)
* Version control systems such as Git and Mercurial
* Messaging systems such as Activemq
* Databases (Oracle or Postgresql)
* Knowledge of Kubernetes is beneficial
* Customer relationship experience is advantageous
* Highly responsible, able to take ownership of issues
* Strong technical & analytical aptitude
* Able to work independently and within a team
Typical Education/Experience:
Education/experience typically acquired through advanced technical education (e.g. Bachelor/Masters) and typically 8 or more years' related work experience.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Join us if you want to:
• Get professional skills development with our virtual learning tools and platforms (Digital Campus, LinkedIn Learning, Degreed, EdX, Enterprise Mentoring, and Communities of Excellence & Practice)
• Broaden your experience in international projects, technical workshops and hackathons
• Participate in employee recognition program (Boeing PridePoints)
• Have Private Medical Insurance (Skandia)
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Så ansöker du Sista dag att ansöka är 2023-11-15
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Jeppesen Systems AB (org.nr 556484-0303)
Odinsgatan 9 (
visa karta)
411 03 GÖTEBORG
Arbetsplats Jeppesen
Jobbnummer 8229771
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