Do you have a customer focus and an interest in eSourcing?

MultiMind Bemanning AB MultiMind Bemanning AB / Datajobb / Stockholm
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MultiMind Bemanning AB offers staffing and recrutiment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.
Our client is one of the world’s leading providers of consulting, technology and outsourcing services. The company is present in more than 40 nations and employs over 110,000 people worldwide.
In your role as an eSourcing Specialist you will support customers who are using procurement services. That will include participating in the monitoring and running of eSourcing events such as online tenders and auctions. You will also assist in the resolution of application related support issues.
This is a full-time position located in Central Stockholm. You will be part of an international team which consists of 5 motivated and skilled members that provide 1stand 2nd line support. You will be assigned with a mentor, who will educate you in company’s products, policies and the way of work.
Your main responsibilities will be to
• Provide 1st and 2nd line support for eSourcing users including administrative tasks and other services, such as: conducting online trainings for suppliers on how to bid in tenders and auctions, answering functionality related questions, as well as assisting buyers with event setup
• Manage reported incidents, actively taking part in their resolution
• Take part in the improvement of internal processes and routines
• Take part in business development projects
• Create manuals for internal use and train new recruits
We are looking for a positive team player
• with strong social and communication skills
• with focus on quality and time-efficiency
• who has a client-oriented mindset
• who has the ability to take own initiatives and to think outside the box
• who is internationally driven and results-oriented
Competencies
• Academic degree (preferably in Economics, Business Administration or related area)
• Experience in customer service
• Proficient computer skills
• Client- and value-adding mindset
• Analytical skills
• Merit if you have experience in ITIL as best practice
Language skills
• Fluent in Swedish and English
• Additional language skills in Nordic languages or French is a merit
If this opportunity appeals to you please send your CV and application letter as soon as possible. Interviews are being conducted continuously throughout the recruitment process.

Publiceringsdatum
2011-12-16

Arbetstider och omfattning
Heltid

Ersättning
Fast

Så ansöker du
Sista dag att ansöka är 2011-12-20
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökan

Kontakt
Aline Khlebnikova, +46 8 21 67 26

Företag
MultiMind Bemanning AB MultiMind Bemanning AB

Adress
MultiMind Bemanning AB MultiMind Bemanning AB
Gamla Brogatan 27
11120 Stockholm

Jobbnummer
1107957

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