Digital Consumer Product Manager to Volvo Cars

Stockholm Headhunting AB / Datajobb / Stockholm
2018-05-08
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Stockholm Headhunting has been commissioned to find a Digital Consumer Product Manager to Volvo Cars.
About Volvo Cars

Volvo Cars is on an ambitious journey to re-define the customer experience in automotive through digital technology. While Volvo Cars is pushing the boundaries on several fronts - autonomous driving, vehicle electrification, cutting-edge vehicle engineering design, and more - some of the most exciting action is happening in their Consumer and Enterprise Digital Group. Having recently hired their first Chief Digital Officer from Silicon Valley -- with a background that includes both start-ups and Amazon - and being propelled by a new global business expansion - Volvo Cars is uniquely positioned. They are taking consumer-facing technology around the driving experience to places most players are only dreaming about - and changing how people think about automotive transportation as a result. They're committed to giving Volvo Cars customers an entire week of quality time back per year by 2025 through these types of innovations that simplify their lives. They're looking for team members in this Digital organization who think about technology problems and opportunities in exciting and different ways - creative and critical thinkers who want to change the world with us here at Volvo.
This role is within their Consumer Commercial Digital Products team, which is using digital to reinvent the experience of becoming a Volvo customer. There's no reason the experience of buying a car should be painful and difficult - it should be as enjoyable and exciting as actually having a new car. That is their mission. This is a rapidly growing team, and they are looking for outstanding people who will be some of the earliest hires in their function, helping to establish it at Volvo Cars.
Job purpose

You are a customer-obsessed leader for your consumer-facing digital product, and are accountable for its success in their global business. You have a passion for the customer and creating user experiences that are best-in-class, taking advantage of the latest technology available to bring ground-breaking digital products to market. You will create the long-term product vision, tactical product release strategy, and drive execution of product releases, working closely and collaboratively with global business functions and their regional / national sales companies.
You design product solutions while work closely with architects and platform owners to ensure that their technology approaches move us ever closer to being a leading, modern software development operation.
Main job requirements/ responsibilities

• Develop product strategy and define product roadmap based on an integrated understanding of customer behaviour, business direction, anticipated market trends and the possibilities of technology.

• Communicate strategy and roadmap to stakeholders and your product team, getting input and buy-in

• Write narratives, use cases, user stories and requirements to enable the product planning process.

• Drive sprint planning & review including feature prioritization; champion these decisions with internal stakeholders in global, regional and market roles.

• Lead release planning and testing processes for global products efficiently and effectively.

• Develop, monitor, evaluate and standardize key metrics and product analytics to improve technical (performance, reliability, scalability) and customer / business performance - fostering a culture of data-driven decisions across internal stakeholder groups.

• Manage the process of root cause analysis and product improvement (bug fixes, addressing gaps, and migrating platforms) to customer and product problems as they arise.

• Own the business case model for your product and drive critical decisions through intricate understanding of how they impact revenue, cost, and customer satisfaction, in a way that drives good trade-off decisions.

• Lead "build vs buy" trade-off decisions where applicable.
Required skills

• Extremely strong problem solving skills going from the customer to the how the technology works; ability to quickly translate customer opportunity or need into product and technology dependencies.

• Strong strategic thinking, able to translate the company's strategic direction into a robust strategy for your product

• Ability to innovate with an understanding of how to take ideas forward through strong influence skills - build relationships and evangelize strategy & plan well (verbally and written) to stakeholders

• Deep empathy for customers, values designing user-centric experiences, specific to true consumer needs based on consumer insight and data.

• Experience with agile software development methods and devops processes.

• Comfortable with ambiguity; self-starter and purpose driven; have a strong sense of curiosity; experience with dashboard and metrics.

• Able to break down customer "jobs to be done" to product components, features and technologies that are flexible, built on re-usable, flexible microservices that are logical for the overall design of the technology stack.
Job qualifications

• Bachelor's degree required; MBA or graduate degree preferred; education concentrated in business or technology fields is preferred.- 5+ years' experience in a similar position as a product manager, product owner, business analyst or similar role.

• Experience in global, Fortune 500 organization or similar high scale, global technology environment is required.

• Expertise in and experience with consumer-facing mobile web/apps, e-commerce or user experience design is highly preferred.
Sparked an interest?

If you feel like this would make a great fit for you, then please apply through our webpage as soon as possible as we review applications continuously. If you have any questions about the company or position, do not hesitate to contact Erika Stigulfsdotter at erika@sthlmhh.se or 076 23 23 984.
Keywords: product management, product manager, product owner, business analyst, e-commerce, user experience, digital products.

Varaktighet, arbetstid
Heltid Tillsvidareanställning

Publiceringsdatum
2018-05-08

Ersättning
Månadslön - Fast lön

Så ansöker du
Sista dag att ansöka är 2018-06-29
Ange följande referens när du ansöker: sthlmhh609
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Företag
Stockholm Headhunting AB

Adress
Stockholm Headhunting AB
Västerlånggatan 54, 2tr
11129 Stockholm

Kontorsadress
Västerlånggatan 54, 2tr

Jobbnummer
4133321

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