Danish Speaking Customer Service Advisor
Klarna AB / Butikssäljarjobb / Stockholm
2015-10-08
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➡️ Klicka här för den senare publicerade platsannonsen "Danish Speaking Customer Service Advisor" (publicerad 2016-01-07) ⬅️
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hela Sverige Visa alla jobb hos Klarna AB i Stockholm,
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hela Sverige The Customer Service department's primarily goal is to deliver excellent service to Klarna's customers, both to our end-consumers and to the e-stores using our payment services. The number of consumers who shop with Klarna is constantly increasing, which means more work for our fantastic Service Center. Therefore, we are now looking for an energetic and service minded Danish speaking advisor for our Customer Service Disputes team.
Customer Service is a central part of Klarna and your work will have a direct impact on our customer's satisfaction. Our mission is to give our customers excellent service by answering their questions and providing solutions over e-mail. As an advisor you will be responsible for solving customer and partner cases and deliver service with high efficiency and customer satisfaction. You will identify and help victims of fraud as well as preventing fraudsters from trying to remove security-blocks and fish for sensitive information. You will also oversee our presence in social media and be involved in different projects regarding our routines and processes.
You are an efficient, independent person with a customer minded attitude who enjoys being part of a fast-paced organisation. You enjoy investigating and solving tricky customer requests and you always walk the extra mile to do so. You are secure in making the right decisions and you are not afraid to take own initiative. You like working towards common goals together with dedicated, sociable team members. We expect you to be fluent in Danish and English, extra language skills are a plus.
We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden's fastest growing companies, you will play an important role in taking Klarna to the next level.
We recommend you to apply as soon as possible as selection and interviews are held continuously. Please send your application in English.
Location
Stockholm, Sweden
Deadline
2015-11-24
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2015-10-08ErsättningFast månads- vecko- eller timlön
Så ansöker duKlicka på denna länk för att göra din ansökanFöretagKLARNA AB
AdressKLARNA AB
Sveavägen 46
11134 STOCKHOLM
KontorsadressSveavägen 46
STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-12012000
Jobbnummer 2469463
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