Computer Support Specialist
European Spallation Source Eric / Datajobb / Lund
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hela Sverige The Project Support and Administration Directorate at the European Spallation Source Eric in Lund, Sweden, invites applications for a Computer Support Specialist.
Description of directorate/division
The main responsibilities of the Information Technology division is to maintain, improve, advise and lead the work on the ESS platform to meet the need of the project both today and tomorrow. The mission of the IT Team is to implement, improve and maintain an open and stable IT platform. The goal of operation is to make everyone able to get the tools they need and to provide high quality service and support.
As a Computer Support Specialist you will provide technical assistance to other employees at the ESS. You will answer questions or resolve computer problems for users either in person, via telephone or from a remote location. Your responsibility is to provide assistance concerning the use of computer hardware and software including printing, installation, word processing, electronic mail and operating systems. You may also be required to teach people how to use the computers/software commonly used here, and to be asked sometimes to write instruction booklets (in English).
Description of main responsibilities
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Set up equipment for employee use, performing or ensuring proper installation of hardware, operating systems, or appropriate software.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
Qualifications
• In-depth experience with Windows and PCs as an administrator or power user is a necessity.
• Experience of working in an international environment is beneficial.
• Excellent oral and written English skills are a prerequisite; knowledge of other European languages would be an advantage.?
Extra merit
• Relevant Certifications. e.g. as an MCDST (Microsoft Certified Desktop Support Technician) would be a significant advantage.
• Experience as a support technician/help-desk operator.
• Degree (bachelor) in Computer Science.
• Experience with OSX & UNIX-based environments.
• Software development knowledge.
To be successful and perform well in this position
Our work environment is characterised by fast growth, high rate of work, and an international atmosphere with highly academic personnel. You must therefore enjoy the diversity of such and have a personality suited for the challenges it holds. In this growing organisation you will have the possibility to take part in developing new routines and processes. Our work environment is exciting and forward thinking and relies heavily on personal initiative.
What ESS can offer
At ESS we offer people with talent and passion a unique opportunity to be involved in the development and building of a world leading facility for materials research. Besides attractive employment and relocation conditions, the flexibility to balance work life with private life and good opportunities to further enhance your skills; you will also enjoy being part of an organisational culture that promotes and supports internal career growth. We pride ourselves in having successful collaboration across different functions, and as the facility continues to grow we will keep nurturing the international and vibrant environment welcoming people from all across the world.
Duration & Location
The position is permanent with six months initial probationary period. Your work place will be situated in Lund, Sweden.
Start date
The position is to be filled as soon as possible.
Application & Contact
Please provide your curriculum vitae and cover letter in English by clicking on "apply" and following the instructions. Please note we only accept applications via the ESS website.
The deadline for applications is 12th of February 2017.
For more information regarding the ESS recruitment process, please follow this link
https://europeanspallationsource.se/ess-recruitment-process. For further information regarding the position, please contact Operations and Support Group Leader Johan Olander, johan.olander[at]esss.se. For further information regarding the recruitment process, please contact HR Officer, Sara Margaryan, sara.margaryan[at]esss.se
Varaktighet, arbetstid
Heltid/ Ej specificerat
Publiceringsdatum2017-01-12Ersättningenligt avtal
Så ansöker duSista dag att ansöka är 2017-02-12
Klicka på denna länk för att göra din ansökanFöretagEuropean Spallation Source ERIC
AdressEuropean Spallation Source ERIC
Box 176
S-221 00 Lund
22363 Lund
KontorsadressBox 176
S-221 00 Lund
Jobbnummer 3257135
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