Warehousing and Distribution - Customer Service Manager
Damco Sweden AB / Speditörsjobb / Göteborg
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hela Sverige Visa alla jobb hos Damco Sweden AB i Göteborg,
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hela Sverige As Warehouse and Distribution Customer Service Manager you will report directly to our Nordic & Eastern Europe area Warehouse and Distribution Product Head and you will be part of the local Swedish Warehouse management team.
Your main responsibility will be to ensure delivery of Damco's value proposition for the Warehousing activities, through the Customer Service team excellent customer service and operations delivery.
You will with your local market and product expertise have responsibility for driving profitability through high quality customer service and continuous improvement that supports Damco's strategy and buisness targets.
You will amongst others also:
• Lead, coach and develop the Customer Service team (5-10 direct reports).
• Supports the performance management and governance of the Warehousing portfolio.
• Supports the Commercial organization in new business opportunity pursuits.
• Actively engages with existing and new customers for their continuous support.
• Collaborates with other Damco internal Warehousing teams in product development, solution design, costing management and supplier negotiation.
• Supports the team in operational and customer emergencies and general Damco strategic projects and initiatives.
• Ensure that the workload is balanced within the team.
We believe that leadership and engaging other employees is something that comes natural for you and that you feel comfortable to communicate on all levels and with different stakeholders.
We also believe that the ideal candidate has/is:
• Strong drive, initiative and engagement - ability to work self-directed and well-organized
• The ability to work and thrive in a flexible matrix organization with focus on networking and active collaboration.
• Very strong interpersonal and communication skills (including both structured and effective Swedish and English written and verbal communication.)
• 5+ years' experience from Warehousing and Distribution with in-depth product knowledge.
• Minimum 3 years' experience from people management.
• Strong customer orientation.
• A University degree within logistics and/or economics or similar educational background is an advantage.
We offer you a great opportunity and a challenging position in the freight forwarding industry where you will have the primary responsibility for our Warehousing and Distribution Customer Service team. You will get the opportunity to work in an international environment in an industry that is constantly changing and under development and in the same time you will get the opportunity to develop your own skills and professional experience.
We pride ourselves in having energized people, the best in the industry! At Damco, you will be a part of an organization where you are empowered to embrace different challenges to support your career aspirations. For the right person this is an excellent opportunity for personal development, both within Damco and the Maersk group.
Publiceringsdatum2017-11-05Så ansöker duSista dag att ansöka är 2017-11-26
Klicka på denna länk för att göra din ansökanFöretagDamco Sweden AB
AdressDamco Sweden AB
BOX 8773
40276 GÖTEBORG
KontorsadressTerminalvägen 17
Jobbnummer 3785116
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