Vodia Support Engineer
Volvo Group / Maskiningenjörsjobb / Göteborg
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Would you like to combine your interest in new technology, your curiosity, analytical side and your sense of details to help others finding the best solution? Then please continue to read because you are probably the one we are looking for!
Volvo Penta is happy to announce that we are now hiring a VODIA Support Engineer to our Diagnostic Tools & Software Support (DTSS) department. A Support Engineer who has an extensive knowledge in Volvo embedded systems including mechatronics and electronics, and who is ready to take action.
VODIA is Pentas selected and in house developed diagnostic tool for aftermarket. The tool provides SW distribution, fault tracing and DTC handling for end user.
About Us
Diagnostic Tools & Software Support is a department within the Volvo Penta Global Aftermarket - Global Technical Service organization that is responsible for development and support of aftermarket diagnostics tools (VODIA) and software distribution tools (Prosit+) for production. We are now enforcing the organization with employment of one VODIA Support Engineer.
As a Support Engineer you will be a member of the VODIA support team, your main responsibility will be to investigate, aid and assist VODIA users to accomplish their support ambition to end customer.
Main Tasks
• Supply technical support for our diagnostic tool VODIA
• Utilize network to find best possible solution
• Perform testing of new versions as well as trying to recreate user experience
• Visit markets to gain knowledge about end user as well as assisting troubleshooting
• Aid improving support process and case management tools
For more information please contact:
Anders Rand, Director Diagnostic Tools & SW Support, +46 31 3225204
Mattias Sköld, Head Global Technical Service, +46 31 3227858
Svante Ljungqvist, HR Business Partner, +46 31 3221119
Who are you?
To be successful in this position you need to be service minded, well organized and have excellent communication and networking skills. As a person you are analytical, solution focused and comfortable to work both independently and in teams. Volvo Group electrical architecture competence (EA2 and EA2+) and Volvo Penta business knowledge is meriting as well as competence in Volvo Penta diagnostic routines.
You need to have curiosity and drive to take on new possibilities and you have the drive to challenge existing structures and have a genuine interest in vehicle electronics and IT. Documentation and communication with regional colleagues are kept in English as a prerequisite and Swedish is used in most of the daily communication in office. Travelling will be required on occasion.
What can we offer?
Volvo Penta has identified a growing need in ESW distribution competence as well as diagnostic end user services, both wired and through wireless technology, to support high uptime which enables our customers to be successful. You will get an opportunity to work together with highly skilled colleagues in a global environment with a growing focus on electronics. This provides opportunities for you to develop both on a professional and personal level as you will work in close collaboration with various stakeholders on a global market.
We will read applications continuously so don't wait to send it in. Even though we are waiting for you!
The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.
Publiceringsdatum2017-09-05Så ansöker duSista dag att ansöka är 2017-09-18
FöretagVolvo Group
AdressVolvo Group
•
40508 Göteborg
Kontorsadress•
Jobbnummer 3679444
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