UX Research Lead

Epidemic Sound AB / Datajobb / Stockholm
2023-10-19


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At Epidemic Sound, we make soundtracking content simple and inspiring with unlimited access to music and sound effects. Headquartered in Stockholm, with offices all over the world, we are a force of over 500 on a mission to soundtrack the world. Our innovative licensing model paves the way for creators - from YouTubers to small business to the world's most recognizable brands - to use sound to enhance their content while simultaneously supporting artists both financially and creatively. Epidemic Sound music is heard 2 billion times a day on YouTube alone and is recognized as one of Europe's fastest-growing companies by the Financial Times. Epidemic Sound is backed by EQT, Blackstone, Creandum, Atwater Capital to name a few.

Epidemic Sound's UX research team is scaling rapidly to enable us to arm our product teams and the organization with the insights it needs to make beloved products that enable our customers to soundtrack their stories no matter who or where they are. As part of this, we're now looking for a UX Research Lead, reporting to the Director of Central Design, the position is located at our HQ in Stockholm.

Job Summary:

As UX Research Lead, your focus is to drive a deeper understanding of the reality of the content creators using our products across different touchpoints and within a wider creator ecosystem from a qualitative perspective.

Focused primarily on leading qualitative research, the work will involve a mix of tactical and strategic methodologies across the arc of UX research from planning & conducting to synthesis and insights as part of our specialist group in Experience Design.

We are a team that refuses to let research sit on the shelf and not be used. As such you will also be involved in efforts to continue to evolve our research activation strategies to ensure insights are not only delivered but deeply understood by product managers, designers and leaders to ensure their decisions are customer-centric and data driven.

Responsibilities:

Lead investigations into complex and/or ambiguous B2B problem spaces that have strategic impact on our product experience.

Identify strategic opportunities ahead of the current known roadmap to inform product strategy and visioning with C-suite and executive leadership

Coach, review and feedback work of other researchers and product designers for research planning, synthesis and storytelling

Work closely with the Product & Design Leadership across domains to deliver timely and relevant research insights to change our roadmaps and product strategy.

Work with other insights professionals internally to find opportunities for collaboration in order to bring more robust insights through triangulation

Coach & mentor researchers, designers and stakeholders in the collecting and analysis of research findings.

Participate actively in Experience Reviews

Requirements:

We believe you are a seasoned UX research leader with a track record of delivering truly insightful and impactful research outcomes. You act as an expert in research processes and methodologies from planning, fielding, analysis and delivering insights with product organization. Furthermore, you're a clear and confident communicator who is comfortable with conducting different types of research, storytelling, creative facilitation and presentation. Last but not least, you are an inspiring, strategic collaborator who loves working with others and helping them connect the dots.

Preferred Qualifications/ Bonus Skills:

Deep knowledge in planning, conducting, synthesizing, and sharing insights from a range of different moderated and unmoderated methodologies and practices.

Experience working in a complex, fast-moving product organization

Experience with B2B/Enterprise research would be highly desirable

Proven track record of having significant impact on product and business outcomes with research activities

Excellent communication and storytelling skills, experience working in cross-functional teams and collaborating with various stakeholders

Experience mentoring more junior team members, as well as stakeholders

Very comfortable with planning, conducting, synthesizing, and sharing insights

Fluent in English, verbal and written

Experience working with a global customer base, across multiple languages would also be highly desirable

Equal Opportunity Employer:
We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us.

Application
Do you want to be a part of our fantastic team? Please apply, in English, by clicking the link below.

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2024-04-06
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Epidemic Sound AB (org.nr 556781-0899), http://www.epidemicsound.com

Arbetsplats
Epidemic Sound

Jobbnummer
8202107


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