UX/CX Manager
E.ON Energilösningar AB [SE] / Organisationsutvecklarjobb / Malmö
2018-05-04
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hela Sverige E.ON is looking for a UX/CX Manager
Everyone at E.ON is unique and there's a common goal that pulls us all together. It's our dedication to convert to 100% renewable and recycled energy by 2025. That's no small ambition. To make it happen, we need ground-breaking people brave enough to make a difference.
We're looking for a skilled and experienced UX/CX Manager to join our growing Digital Business team in Malmö. For this position we're looking for a business oriented colleague, a team player with an analytical mindset and a keen problem solver. You will work on both a strategic level as well as being involved in day -to-day operations, working closely with highly agile and cross functional teams, to deliver continuous value.
Together with business owners and your Digital Business colleagues your tasks will range from working with design guidelines to hands on wireframing and driving the dialogue with the development team during the implementation of new digital services.
You will get in at the beginning as we grow the Digital Business team and see your work deployed fast and often into the real world and you will also hold a key role when it comes to bridging business and technical requirements, working closely both with business and development teams. In the role you support & guide the organization to produce consistent and best in class digital customer experience across the digital touchpoints and throughout the customer life cycle. You will manage and monitor the digital customer experience across the digital touchpoints and also request & Demand management with regards to the business needs for new functionality (backlog management). Since you will be one of our team members with the most knowledge of UX/CX you will coach your colleagues and manage, update and communicate UX/CX guidelines.
Everyday task will be:
Support the analysis/hypothesis generation process to accelerate growth/ROI
Work with continuous improvements of existing design
Team up with the development teams to facilitate the implementation through interpretation of design requirements
Working closely with the digital agency regarding UX & design matters
Participate in UAT, edge case and/or end-to-end testing
For this position, we're looking for a Digital Professional with documented experience and hands on skills. You have a relevant academic degree and several years' experience from a similar position. To be successful in the role you are self-motivated with a strong track record. You have the ability to fluently speak and write in English and in a Scandinavian language.
A suitable candidate also needs:
UX/CX design experience from self-service functionality such as wireframing of web & app design concepts
Senior stakeholder management experience
HTML/CSS skills
Meriting: Sketch, tools for building clickable prototypes such as proto.io
Experience in using Jira
In order to be successful in the role, it's important that you identify with the values of E.ON:
"We put our customers first, we work together, we improve and innovate, we win together and act responsible with an open mind".
If you have questions related to the role, please contact the recruiting manager:
Helena Olsson, +46 702 004492
If you have questions related to the unions, please contact:
Mats Ekblom, Unionen, +46 705 259188
Anders Berghman, Akademikerna, +46 706 535822
Michael Andersson, Ledarna, +46 705 250129
Mats Lundberg, SEKO +46 730 499778
Apply today and join us on our journey towards a sustainable society!
Varaktighet, arbetstid
Contract: regular. Fulltime Regular
Publiceringsdatum2018-05-04Ersättningmonthly
Så ansöker duSista dag att ansöka är 2018-05-20
Ange följande referens när du ansöker: 88827
Klicka på denna länk för att göra din ansökanKontaktSe kontaktpersoner i annonsen
FöretagE.ON Energilösningar AB [SE]
AdressE.ON Energilösningar AB [SE]
Street t.b.d.
21146 Malmö
KontorsadressAddressLine t.b.d.
Jobbnummer 4127153
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