User Operations Specialist (Spanish / French / Portuguese fluenc
Voi Technology AB / Butikssäljarjobb / Stockholm
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hela Sverige OPERATIONS SPECIALIST (SUPPORT)
We are looking for aUser Operations Specialistfor Voi's Support Operations team. As a part of the UserSupport Operations team, you will be working at our Headquarters in Stockholm and at the heart of Europe's first dock-less bike share company! This Entry-levelrole is ideal for Young professionals who want to gain experience and build their careers in arevolutionary company and industry (this is gonna be big), ideal for recent university graduates.
Ambitious and driven with a Bachelor's degree or at least 2 years of relevant work experience? Apply TODAY, we are hiring continuously!
Join a truly incredible team of fun, good-hearted, kind, and hardworking people and be a part of the VOI vision of building a better future.
Primary Job Duties:
Identifying and assessing users help inquiries to create a world-class user experience.
Building and proactively improving user's opinion of and relationship to the voi community.
Collecting, analyzing and reporting data to primarily the operations manager.
Assisting in the development and improvement of internal and external user processes.
Providing support to and taking care of your teammates as well as adding to the voi culture.
Job Also Includes:
Unplanned tasks that may vary and require movement on a daily basis - At the office, the field or remotely.
Close work with the operations, data analytics & product teams in particular, and the entire company in general, tostreamline and increase efficiency.
Entering at the heart of last mile transportation start-up, with rapid growth and global ambitions.
Applicants Should Be/Have:
Live in or near Stockholm,and be able to work at our HQ in Stockholm.
Flexible, Adaptable, Energetic, Humble.
Having a growth mindset: You seek out learning opportunities for yourself and the team. You learn from mistakes and move forward.
Self-Starter that radiates positivity, prestige-less-ness and a "can-do" attitude.
Bachelor's degree or at least 2 years' work experience within relevant fields.
Flexible schedule, with willingness to work morning, nights and weekends.
MUST be Fluent and comfortable in English.
Currently: MUST be Fluent in English AND 1 or more of the following languages:Spanish,Portuguese, French. Huge plus if you know all three languages or more!
Preferred, but not required:
Valid drivers license
Basic familiarity with the urban area they work in
Fluency and high level within additional European language is not a requirement, but a big plus!
Other European languages are also a big plus, but Spanish, Portuguese, and French are what we prioritize for now.
This Position Offers:
Full-time with competitive pay.
Active schedule - you may be consistently on the move. Schedule/Shift options are 5am-2pm and 2pm-11pm, 5pm-2am, these shiftsmay vary slightly.
Opportunities to develop with the company.
Work thatmake a difference!
Who we are:
VOI Technology is creating a system of electrically powered scooters around urban centers to provide an affordable,sustainable, and exhilarating way to commute while helping people to reduce their carbon footprint and cities to have a more sustainable transportation network. VOI is headquartered in Stockholm, Sweden and israpidly expandingacross Europe and the world!
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2018-10-29ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2019-04-17
Klicka på denna länk för att göra din ansökanKontaktBrittany Tran
brittany.tran@voiapp.ioFöretagVoi Technology AB
AdressVoi Technology AB
Östermalmsgatan 26
11426 Stockholm
KontorsadressÖstermalmsgatan 26, Stockholm
Jobbnummer 4428593
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