UCaaS Platform Architect
Telavox AB / Datajobb / Malmö
2025-04-24
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Are you a technical leader with deep expertise in cloud-native architecture and scalable platforms? At Telavox, we're building the future of Unified Communications as a Service (UCaaS), and we're looking for someone who's driven to make an impact. As our UCaaS Platform Architect, you'll be evolving our platform to meet the demands of large service providers and operators. You'll define and implement a modern, API-first architecture that enables partners to build and integrate innovative communication services. This is a strategic and hands-on role where you'll collaborate closely with engineering teams, product managers, design leaders, and senior stakeholders to bring the technical vision to life. If you're ready to help shape the foundation of next-generation UCaaS solutions, this is your opportunity.
About the job
As a UCaaS Platform Architect at Telavox, you'll be driving the technical vision behind our platform. Your mission is to define and evolve a scalable, resilient, API-first architecture that enables our partners and large service providers to build innovative, integrated communication services. You'll collaborate closely with product managers, engineers, designers, and senior leadership to translate high-level vision into robust architecture. You'll be a thought leader in our organization, bringing architectural strategy, hands-on guidance, and a deep understanding of the communication space to everything you do.
Your day-to-day work may include:
Developing and maintaining a modern, future-proof architectural roadmap for Telavox's UCaaS platform
Designing highly scalable, secure, and resilient systems built on cloud-native principles and microservices
Leading the API strategy, including design, governance, documentation, and lifecycle management
Partnering with cross-functional teams to turn business needs into technical solutions that scale
Staying ahead of trends in UCaaS and telecommunications, including protocols like SIP, RTP, and WebRTC
Evaluating emerging technologies and guiding "build vs. buy" decisions
Mentoring and supporting development teams to ensure consistent and high-quality implementation
Collaborating with leadership on technical direction and aligning it with product and company strategy
About you
You're a strategic thinker with deep technical expertise and a passion for shaping large-scale systems. You enjoy solving complex architectural challenges and making decisions that have real impact, not only on our platform, but on how our partners build their businesses. You love working with others to drive clarity, share knowledge, and deliver real results.
Key skills and experience we're looking for:
8-10+ years of experience in software architecture, with a strong focus on API-driven and cloud-native systems
Expertise in UCaaS, telecommunications, or similar communication platforms
Deep understanding of relevant technologies and protocols (SIP, RTP, WebRTC, REST, GraphQL, etc.)
Experience in designing and evolving distributed cloud-native architectures, ideally in complex, large-scale environments
Proficiency in building scalable, secure, and resilient systems using modern tools (e.g., Docker, Kubernetes, RabbitMQ, SQL/NoSQL)
Strong communication and collaboration skills, you're comfortable influencing across disciplines
Experience with high-volume, high-availability systems and performance optimization techniques
Ability to translate complex technical concepts into strategic decisions that support business growth
Comfortable working in fast-paced, agile environments and guiding development teams through architecture best practices
A background in mentoring, tech leadership, or cross-team architectural alignment.
Good-to-have skills:
Experience working directly with large service providers or operators.
Familiarity with API ecosystems and partner integration strategies.
An eye for security and a deep appreciation for system reliability and performance
Your ability to turn architectural vision into scalable systems makes you a perfect fit for this role. At Telavox, you'll be empowered to innovate, collaborate, and make a real difference in how the world communicates. Let's build the future of UCaaS together.
Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we're a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We're always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at
ann-marie.faraguna@telavox.com Learn more about what we do!
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2025-10-11
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Telavox AB (org.nr 556600-7786),
https://telavox.com/ Arbetsplats Telavox
Kontakt Ami Faraguna
ann-marie.faraguna@telavox.com Jobbnummer 9301976