Transformation Lead
Cognizant Technology Solutions Sweden AB / Datajobb / Stockholm
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hela Sverige Visa alla jobb hos Cognizant Technology Solutions Sweden AB i Stockholm,
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hela Sverige Key responsibilities:
Automations & Process Improvements:
Conduct brain storming sessions with client and Cognizant offshore teams;
Inform offshore team; seek for resource support, if needed;
Identify and drive innovation initiatives - not limited to Shared Service Scope but also in the retained Organization
Drive benchmarking of existing operations vis-a-vis best in class
Design and implement process improvement and transformation roadmap
Delivery:
KPI improvement
Drive and guide the offshore team
Publish Metrics to Client.
Escalation Management:
Receive escalations, inform Delivery team and ensure delivery team address the issue quickly
Connect with Customers and seek for Feedback and pass on the same to delivery team
People Management:
Not responsible for offshore team people development
Early Warning Signals to be analyzed and to be reported to Clients
Recruitment - Team lead & above positions at offshore, interview the candidates and inform clients
Transitions:
Identify the opportunities and share with Offshore team
Support delivery team in the smooth completion of the DD/KT/KA
Publiceringsdatum2020-04-30Så ansöker duSista dag att ansöka är 2020-05-30
Klicka på denna länk för att göra din ansökanAdressCognizant Technology Solutions Sweden AB
KUNGSBRON 1 G2
10724 STOCKHOLM
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Cognizant Technology Solutions Sweden AB (org.nr 556687-8947)
Kungsbron 1 G2 (
visa karta)
107 24 STOCKHOLM
Arbetsplats Cognizant Technology Solutions Sweden AB
Jobbnummer 5209958
Observera att sista ansökningsdag har passerat.