Training Coordinator
Polestar Performance AB / Administratörsjobb / Göteborg
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hela Sverige Our Customer Experience Training team strive to develop the greatest frontline staff members, creating first class service experiences. We are now looking for a training coordinator to join the team and be an important asset to the journey ahead of us.
Let us describe the challenge we offer
As our next Training Coordinator you will be a part of our global Customer Experience (CX) Training team. This team is responsible for training our customer facing staff, through e-learning, webinars and on-site trainings. The training we offer is product- as well as soft skills-focused, all aiming to drive a world-class customer experience.
This is a full-time employment and the role is based at our HQ in Gothenburg, Sweden.
What you'll do
In this role, you will be supporting our CX Training team with participant management and course administration tasks. You will be working with planning and following up on webinars and other training activities.
Your tasks will include, but not be limited to:
• Monitoring our group emails, handle requests and distribute incoming questions to the right channels
• Take care of user data maintenance (on-boarding/off-boarding users, update profiles, platform user data cleanup etc)
• Be responsible of our reporting database, supporting the training delivery team with reporting to markets.
• Coordinate training, scheduling of webinars as well as live sessions
• Support our Training Delivery team as well as our Content team with various administrative task
Who you are
We are looking for an energy-driven people person with a resourceful attitude to continuous improvement. A great communicator with a vibrant interest in project management and the training area. To succeed in this role we believe you have a strong ability to organize information and to proactively coordinate work in collaboration with others.
We believe that you:
• Are a recent graduate within the relevant fields of project management or similar.
• Have proven administrative skills and work life experience,
• Great Microsoft skills (mainly excel, word, powerpoint)
• Have an interest in, and understanding of, technical aspects of training coordination
At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar is in a scale-up phase, it is of great importance that you are comfortable with multitasking and thrive by working in a fast-paced environment.
People at Polestar
We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating, and experimenting to usher in a new era of sustainable mobility.
We are an electric performance brand, determined to improve the society we live in.
Is this you? If you are interested in joining the Polestar family, please submit your application as soon as possible. The position might be filled before last application date, which is 9th of November.
Are you ready for the journey? Which is electric by the way...
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2022-11-01ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2022-11-09
Klicka på denna länk för att göra din ansökanFöretagPolestar Performance AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Polestar Performance AB (org.nr 556653-3096),
http://www.polestar.com Arbetsplats Polestar
Kontakt Jessica Viksten
jessica.viksten@polestar.com Jobbnummer 7130406
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