Training, Awareness and Utilisation
AstraZeneca AB / Webbmasterjobb / Göteborg
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The External Content Platform team will deliver core, centralised platform and services for external content (Literature, Competitive Intelligence, Conference abstracts/reports, patents, etc plus enabling ontologies). The team will enable efficient utilisation of external information - directly by end users and integrated into platforms to underpin Artificial Intelligence, analytics and decision support tools across R&D with the best endeavour's support for Commercial and other parts of the AstraZeneca business.
The Training, Awareness and Utilisation role will work with individuals and teams across R&D to help them to optimise the value we derive from external information (directly and combined with other internal and external information). The individual will actively ensure wide visibility of the information sources (content, databases, data streams), services and platforms/tools that are available across AZ through running ongoing communications campaigns and the provision of digital user guides, training materials and courses. The key focus is on ensuring that individuals know what sources of information are available and how it can be accessed effectively to support research and development and effective, informed decision making. The role holder will work collaboratively across functional and geographical boundaries to support individuals and teams (including ISA and Regulatory specialists) in working with the tools in the context of BioPharma and Oncology R&D projects. With a strong focus on user experience, the role holder will monitor the usage of information and the effectiveness of the available supporting training and awareness materials, actively flagging risks and opportunities for improvement (in the functionality of the platforms and tools, as well as in the sources of information licensed)
Typical Responsibilities
* Responsible for optimising the usage of external information and content in business teams and in day to day decision making
* Ensures wide visibility of the information sources, tools and services available through running communication campaigns (e.g. on Workplace, Nucleus)
* Supports end users through the provision of effective digital user guides, communications and tip-sheets on how to effectively use External Content Platforms
* Coordinates and runs/makes available training programmes - working in partnership with other teams and suppliers (through initiatives such as Customer Success Programmes)
* Coordinates demand for Training, Awareness and Utilisation with 'super users', including Information Science (ISA) specialists in the BioPharma and Oncology R&D teams
* Systematically seeks feedback on the efficiency of the Training, Awareness and Utilisation services and the tools - enabling continuous improvement of what's licensed, the systems and tools.
* Supports the uptake and adoption of specialist tooling, including partnering with IT Data & Analytics technical teams to support the roll out of new functionality, content sources, services and apps
Education, Qualifications and Experience Required
* Relevant degree or qualification (for example in information management, information science, science, engineering, maths)
* A passion to enable the R&D business by maximising the uptake and utilisation of available content sources, services and tools.
* A proven track record of delivering business value and "customer service" attitude - driven to improve the ability of scientists to utilise the right information at the right time with confidence
* Excellent level of knowledge and experience in the utilisation of relevant information systems and tools
* Relevant knowledge of information providers, publishing markets and business awareness of how teams are looking to utilise external information
* Excellent written and verbal communications skills
* Experience of working in a global organisation and across geographies
* Highly collaborative, and responsive teammate
* Proven ability to prioritise time and to manage demand from multiple sources
If this sounds like you - Apply Today!
Varaktighet, arbetstid
Heltid Permanent
Publiceringsdatum2019-12-20ErsättningNot Specified
Så ansöker duSista dag att ansöka är 2019-12-27
Klicka på denna länk för att göra din ansökanFöretagAstrazeneca AB
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "R-066103".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Astrazeneca AB (org.nr 556011-7482)
Arbetsplats AstraZeneca
Jobbnummer 5015695
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