Test Network Analyst

Ascade AB / Datajobb / Stockholm
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Primary Responsibilities
Daily monitoring of the test network, troubleshooting and actions, with responsibility for a region. This work ranges from routine actions, such as SIM card top-ups and node restarts, to in-depth analyses of our network or local conditions.
Ideas for how to make the test network more stable and self-managing.
Hosting partner management, such as reimbursements, find new partners and set up contracts, and maintain good relations.
Preparation of hardware and shipping with customs clearance procedures.
Delivery of project assignments, such as customer-specific test nodes or rollouts for new product features.
Support tickets from customers with SLAs.
A high level of customer satisfaction through professionalism, timely responses, judgement for prioritization, transparency.

The Test Network Analyst is part of a small, motivated team which is responsible for the Assure-Detect test network. The work spans daily routine tasks to complex assignments, and administration to basic technical matters. The person who has this role is responsible and independent, and enjoys collaborating with other people. The role offers a good opportunity for professional growth.
Self-managing, responsible, structured, orderly, team worker.
Ability to work both with technical and administrative tasks, and to mix routine work with assignments and own initiatives.
Basic knowledge, and ability to learn, about technical applications, such as mobile phones, computers, and Internet.
Good troubleshooting skills with a disposition to look for and implement long-term solutions to issues.
Ability to maintain ownership of issues until resolution and knowledge of when to communicate escalation of issues.
Ability to work within defined objectives using internal procedures.
Good written and verbal communication skills in English (fluent).
Good knowledge of Microsoft Office.
High school degree or higher.
Experience from work with support, analyses, etc. is an advantage.
Technical Requirements (will be an advantage)
Basics knowledge about mobile networks
Basic knowledge about Internet networks


Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Publiceringsdatum
2022-04-25

Så ansöker du
Sista dag att ansöka är 2022-05-25
Klicka på denna länk för att göra din ansökan

Adress
Ascade AB
SÖDER MÄLARSTRAND 29
10064 STOCKHOLM

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "Test Network Analyst".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Ascade AB (org.nr 556544-8072)
Söder Mälarstrand 29 (visa karta)
100 64  STOCKHOLM

Arbetsplats
Ascade AB

Jobbnummer
6570687

Observera att sista ansökningsdag har passerat.

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