Technical Team Leader- IT Operations
H&m It-Avdelning / Försäljningsjobb / Stockholm
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hela Sverige Are you a Technical Leader who enjoys switching between tactical work such as defining long term goals and be operative hands on in the delivery? We are looking for a new leader to strengthen our Application Operations team.
Find your place in a fast moving environment where you will have a key role within our team. As an experienced leader you will be working in our delivery to lead the team of technicians in their daily work onsite and with our external partners. Our goal is to deliver a stable, well performing and secure infrastructure and application environment to our business. As a technical leader you will be in the center of the delivery, oversee the delivery on a daily basis, report status, deviations and possibilities for improvement. You will handle expectations, requirements and requests and ensuring quality in the delivery at all times. You will also cooperate with the right stakeholders to secure that we set the right expectations and the right requirements for the delivery.
This is an opportunity for you to work with resource and management services and improve the way of working within the technical team and offshore delivery. You will also have impact on how we collaborate together with other areas within Infrastructure & Operations and development. This gives you great responsibility to lead, transform and deliver a more service based delivery.
To succeed in this role you have excellent interpersonal skills and a solid understanding of IT in general, especially Infrastructure & Operations. You are an open and honest leader who enjoys building relationships and have great communication skills.
H&M is an exciting place for an IT career! We open up at least one new store every weekday somewhere around the globe at the same time as we're expanding online. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.
Your responsibilities
The job as a Technical Team Leader at H&M IT comes with a lot of responsibility - and lots of fun. Your to do-list includes:
• Leading the team of application technicians in their daily work onsite and offshore
• Participating and contributing in the continuous work with the maintenance and operational plans
• Lead continuous service improvement
• Participating in projects and transition to operations
• Planning for development / change in the technical environment
• Responsible to establish, apply, integrate and improve the processes needed for service delivery
• Ensure that new or changed service can be put into production
• Coordinate maintenance work
Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism. And your skills include:
• Have minimum of 3-5 years' experience of managing people and process within an IT organization
• Experience from leading technical teams and offshore deliveries
• Experience from planning, organizing and follow up
• Are driven by challenges and finding ways to improve
• You have a"can do"-mentality
• Experience from IT Service Management processes
• Good skills in Swedish and good knowledge of English, spoken and written
The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conduct business virtually all over the globe. The H&M group includes in addition to H&M the brands COS, Monki, Weekday, Cheap Monday, & Other Stories and H&M Home. As an IT-department, we work with all brands.
Publiceringsdatum2017-02-27Så ansöker duSista dag att ansöka är 2017-03-19
Klicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Jobbnummer 3343958
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