Technical Support Specialists - Jeppesen - Supportteknikerjobb i Göteborg
Technical Support Specialists
Jeppesen / Supportteknikerjobb / Göteborg
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As a Technical Support Specialist you will spend a significant part of your time in the following areas:

* Analyzing code to assist client support team in finding solutions and workarounds to problems.
* Analysis of core application, customization layer, and network/environment in order to identify root cause.
* Inspecting new functionality, and existing functionality that your clients do not use, to help them realize business benefits.
* Inform clients of new releases and report on adherence to Service Level Agreements.
* Prepare for and carry out Service Reviews, and Installation Quality visits.
* Periodically (on average 3-4 times per year) travel to meet your own clients within Europe and the Middle East.

Who are you?

You most likely have a Bachelors or Master's degree within (or close to) the field of computer science.
Technical challenges and solving problems excite you!
You are skilled at programming but don't want to write code every day.
You have at least some of the "technical skills" listed in the "What's in it for you" section above.
You enjoy a variety of challenges of a highly technical nature.
You like to take a break from technical matters from time to time in order to enjoy some social interaction!

What's in it for you?

You join one of the largest companies in the world which means access to a wide range of products, technologies, training and perks.
You get the opportunity to learn or improve on a range of technical skills, for example:

* Python
* Java
* Oracle
* Linux and scripting
* Complex Optimization
* Networks and Multi server architectures

There are plenty of other interesting opportunities within the company such as:

* Becoming a teacher within the training academy
* Becoming a Subject Matter Expert in an area of your choice (that fits with client needs!)
* Joining innovation days and finding fun and cool ways to improve the way we work
* Attending conferences, both internally and together with clients


Så ansöker du
Sista dag att ansöka är 2017-09-24
Klicka på denna länk för att göra din ansökan


Odinsgatan 9

Odinsgatan 9


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