Technical Support Home Appliances
Whirlpool Nordic AB / Maskinreparatörsjobb / Stockholm
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hela Sverige Visa alla jobb hos Whirlpool Nordic AB i Stockholm As a member of the Technical Service team, currently consisting of 4 Service Experts + operating manager, you will be responsible of support to our Nordic service partners in technical matters. This will give you the opportunity to stay close to technical issues occurring on the field but with the advantage of having an office based position together with your colleagues.
What you will do:
• Technical support and repair guidance on phone or email
• Administrative support in service related IT-tools, spare part orders, product replacement and updating technical documentation
• Support to our customer contact centre in technical matters
• Customer Claim handling
• Support internal sales to end consumer and service partners
• Other service related administration
What you will need to succeed:
• Basic knowledge within electricity and mechanics
• Thrive in a international environment
• Be driven by the possibility to find common solutions
• Feel at home with having the phone and computer as main work tools
• Service minded, driven and wanting to take own initiative
• Team oriented and likes working with continuous improvements
• Motivated and driven by problem solving
• Basic knowledge in MS Office and IT-tools
• Fluent in speech and writing in English, Norwegian and one other Nordic language is very beneficial
We are looking for candidates with relevant technical understanding. It will be a competitive advantage if you work, or have worked, as service engineer in the white goods industry. It 's also beneficial with experience from call center, back office and/or support roles. Our core values within Whirlpool are Teamwork, Integrity, Diversity with inclusion, Respect and Spirit of winning and we expect all our employees to share and act in line with these.
Whirlpool Corporation is the number one major appliance manufacturer in the world, with approximately $20 billion in annual sales, 100,000 employees and 70 manufacturing and technology research centers throughout the world in 2014. The company markets Whirlpool, KitchenAid, Hotpoint, Indesit and other major brand names in more than 170 countries. Whirlpool Corporation 's European Operations Center is located in Comerio (VA), Italy.
Whirlpool Nordic is a sales and marketing organization and we sell around 700 000 products each year and operates in the 4 Nordic countries: Sweden, Norway, Finland & Denmark. Our regional HQ is located in Stockholm, with all the central functions.
At Whirlpool we actively work to develop our employees to thrive in their current position and grow in the company. For the right person this could be the starting point of a great international career in the world's leading major appliance manufacturer.
Publiceringsdatum2017-01-10Så ansöker duSista dag att ansöka är 2017-02-09
Klicka på denna länk för att göra din ansökanFöretagWhirlpool Nordic AB
AdressWhirlpool Nordic AB
Box 15228
16751 Bromma
KontorsadressGustavlundsvägen 151 A
Jobbnummer 3252490
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