Technical Support Engineer in Sofia, Bulgaria

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Technical Support Engineer with German/French/Spanish/Portuguese and English
Are you ready to take your career to the next level?

We are embarking on an exciting new project in Bulgaria world. The particular role would give you the opportunity to acquire in-depth IT knowledge and be part of a busy, energetic and quite friendly & supportive team. You will have a chance to develop your technical skills and work closely with experts in different technologies. If you are ready to take that step and eager to learn, please proceed reading.
On this position you will work only with corporate customers with the primary responsibility to successfully troubleshoot and resolve complex technical issues with Enterprise data backup and recovery products.

RESPONSIBILITIES:
• Provide end-to-end complex technical support for issues logged in the ticketing system but also via telephone and email
• Ability to manage own technical tasks but also to work and partner with other teams
• Work in a fast-paced technical environment and effectively support new product releases after a training
• Document discovered issues and bugs


DESIRED SKILLS AND EXPERIENCES:
• Desire to learn and advance
• German/ Spanish/ French/ Portuguese language fluency (B2 or above) and good level of English
• Knowledge of Windows server OS and Networking (not mandatory to be from work experience)
• Excellent problem solving skills
• Analytical thinking and ability to multitask


SOME OF THIS THECHNOLOGIES WILL BE AN ADVANTAGE (BUT NOT MANDATORY FOR THE POSITION):
• Knowledge of Active Directory, domains and domain trusts, MS Exchange, RAID, VMware/Hyper-V
• Basic Unix/Linux knowledge
• Knowledge of databases (Oracle DB, MS SQL) and networking
• Experience in supporting enterprise customers


WE WILL GIVE YOU:
• Fun and fast-paced work environment
• Competitive salary
• Excellent social benefits package
• Top-notch training product training
• Promote-from-within advancement opportunities
• Employee recognition programs
• Team Building and social activities, participation in voluntary work, charity causes, etc
• Buddy system for new hires and relocation package
• Great office locations in Sofia, Bulgaria

If you are interested please apply here: https://www.sutherlandglobal.bg/job/technical-support-engineer-with-german-spanish-french-portuguese-and/

Publiceringsdatum
2018-07-12

Så ansöker du
Sista dag att ansöka är 2018-08-23

Företag
Sutherland Global Services

Adress
Sutherland Global Services
89118 ÖRNSKÖLDSVIK

Jobbnummer
4242067

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