Technical Support Engineer (52695)
Vestas Northern Europe AB / Elektronikjobb / Malmö
2024-05-29
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Burlöv,
Landskrona,
Laholm,
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hela Sverige Do you have vast experience within the electrical or mechanical field? Are you socially skilled to communicate with different stakeholders internally as well as externally? Then this position as a Technical Support Engineer is for you!
Region NCE > SBU NCE Service > Tech. Supp. Operational Systems NCE
Technical Support Operational System Team is a sub department of Technical Support NCE, supporting both Offshore and Onshore Service and Construction business in entire NCE region, in terms of technical knowledge and acting as the link between R&D and local business units. Joining Technical Support Operational System Team, you will be part of a high experience and dedicated team that consists of 16 persons that is spread throughout the NCE Region. In this position one is taking leadership for implementing Vestas strategy, supporting various stakeholders with technical knowledge, securing customer focus and safety. Since the team is spread in different countries, we are open to which location this position will be stationed.
Responsibilities
Supporting service technicians and various stakeholders within Service and Construction (Offshore and Onshore), by providing advanced troubleshooting support as well as assist various internal teams, such as Service Technical Planning, Customer Service teams, and Construction teams
Handle requests in ticketing systems and provide support through various communications channels
Interaction and supporting all sub-teams within Technical Support NCE, and ensuring technical knowledge is shared across the teams
Focus on lowering the LPF (Lost Production Factor) on Vestas turbine portfolio
Act as the link/bridge between VPS (Technology R&D), Service and Construction. Involvement in VPS project and implementing lessons learnt between VPS, Service and Construction organization on the Vestas turbine fleet
Review technical customer questions, provide answers, and present technical topics at customer meetings
Create, update, and maintain guides (VGAs) for Service Technicians - ensures consistent and accurate information
Qualifications
Good communication skills in both verbal and written English
Electrical or mechanical education, along with minimum 5 years working experience in the wind industry
Alternatively, relevant Engineering education (Electrical, Mechanical, or Marine Engineering)
Competencies
High technical knowledge of WTG control systems (e.g., Toolkit, VOB, VTM, VAX)
Commercial and effective communication skills
Ability to work effectively in an international environment
Comprehensive organizational and prioritization skills
Comfortable working with limited supervision and in remote teams
Pragmatic problem-solving abilities with attention to detail and commitment to quality and safety
Proficient in PC skills, including SAP, Salesforce and Microsoft Office Suite
What we offer
We offer an exciting job with great opportunities for professional and personal development in an inspiring, hard-working, and international work environment in the renewable energy sector. We highly value initiative, responsibility and the right balance between creativity and quality in all solutions. You will have good opportunities to build your career in Vestas, when demonstrating aspiration, capacity, and potential.
Additional information
Your primary work location could be Videbæk, Aarhus, Malmö, Östersund, Berlin, Hamburg, Husum, Rheine, Warrington Constanta, Szcecin or Toun. You should expect some travel activity, approximately 15-20 days per year.
If the above match your skills and qualifications, please apply no later than 28.06.2024. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
For additional information about the position, please contact: Manager Tech. Support Operational Systems NCE Preben Gosvig Madsen at +4597308309 or Recruiter Rebecka Thorell at
rbthr@vestas.com.
Så ansöker du Sista dag att ansöka är 2024-06-28
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Vestas Northern Europe AB (org.nr 556443-1574)
Grophusgatan 5 (
visa karta)
200 49 MALMÖ
Arbetsplats Vestas Northern Europe AB
Jobbnummer 8714857