Technical Support Engineer
Volvo Business Services AB / Datajobb / Göteborg
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The future belongs to those who are empowered by great ideas and can carry them out. We are ready to move into the future, defining and driving the development of the future autonomous transport solutions for the Volvo Group. Now we need you, Technical Support team members with a passion for solving technical issues and supporting our customers.
Who are we?
Volvo Autonomous Solutions (V.A.S) is a new entity within the Volvo Group with the mission to offer transport solutions never seen before. We accelerate the development, commercialization, and sales of autonomous transport solutions, focusing on defined segments for the on- and off-road space. We collaborate with partners and with colleagues in the Volvo Group to realize autonomous solutions that will defy conventions and take us to the future.
This is what we do:
https://www.youtube.com/watch?v=T-TOCGC6UucWe are unified by diversity, great ideas, and inclusiveness. Our colleagues are the most important part of our story so every member in our team matters and plays a critical role in our journey to success. You will work alongside a talented group of colleagues who respect each other's differences and seek to understand fresh perspectives.
We are an equal opportunity employer with office locations in Sweden and in the US. Whoever and wherever you are we strive to offer you flexibility and work-life balance to enable high engagement and fulfillment in both your professional and personal life.
What 's the role?
The Technical Support team is V.A.S. first line of technical support for the operation of our customers' transport systems. We are an engineering team that make sure that all technical issues are resolved effectively to ensure operation uptime, with maintained efficiency and technical compliance.
Our team provide both back-office support and on-site trouble shooting and repair. We manage upgrades and modifications of the transport systems during the operation. We also set and follow up Key Performance Indicators (KPIs) and analyse information of our transport systems' quality, efficiency, and uptime.
Our team interact closely with colleagues from Volvo Group Trucks Technology, Volvo Construction Equipment, etc. to resolve any issues related to the high-quality trucks and machines that V.A.S. transport systems are based on. In a similar way, we interact with the entire V.A.S. Technology team to resolve issues and prioritize needed system improvements of the Autonomous Driving System (ADS).
The team is also closely connected to V.A.S. internal incident management team, where any incident or accident is evaluated, communicated, and coordinated.
As a member of the Technical Support team, you contribute to the overall team's responsibilities and tasks described above. The team is initially based in Sweden and is part of the Transport Systems and Machines/Vehicles team in Volvo Autonomous Solutions' Technology organization.
Who are you?
Are you a hands-on engineer with relevant experience from technical support, control systems, electrics & electronics, quality or similar? Do you have the ability and skills to resolve technical issues? What might seem like a challenge to others, is an opportunity for you. If you recognize yourself in this description, you are probably who we are looking for. Our team is growing, and we excited to know how you could contribute.
It is very important that you are a team player and can contribute to a great teamwork spirit. We believe you have a natural ability to collaborate in a multicultural company environment, creating strong links between our customers, commercial and technology teams.
We are actively working to establish teams that will take maximum advantage of the strength inherent to differences in knowledge, experience, age, gender, and nationality, among others. We find that well balanced work teams increase group dynamics, creativity, and new approaches to solutions.
Curious and want to know more about the role? Please contact me:
Joakim Dahlgren, GTM (Global Technology Manager) Technical Support. Phone: +46 739026164
Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.
Så ansöker du Sista dag att ansöka är 2023-04-09
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
405 08 GÖTEBORG
Arbetsplats Volvo Group
Jobbnummer 7576784
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