Technical Support Engineer - Art & Design
Humans Since 1982 AB / Elektronikjobb / Stockholm
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Based in Stockholm Sweden
Full-time position.
Date to start: as soon as you are ready
Standard Swedish benefits including pension and insurance.
25 days of annual leave,
Annual training/health compensation to cover gym and recreational activities.
About Humans since 1982
A warm welcome to Humans since 1982. We are a contemporary art and design studio working across art, design, and technology. Our best-known series ClockClock and A million Times are iconic statement pieces that are featured in the homes of some of the world's most prestigious collectors, museums, luxury brands, and leading companies.
Founded in 2009 and based in Stockholm, Human since 1982's international team of highly motivated and energetic individuals transform ideas and experimentation into tangible, high-quality products. We work directly with our clients, as well as a network of galleries, retailers, art consultants, and interior designers.
Humans since 1982 is more than just a place to work. Curiosity and entrepreneurship are integral to our culture. We embrace creativity and different ideas to foster a positive, open, and equal workplace.
For more information about our studio please see our websites:
http://www.humanssince1982.com /
http://www.clockclock.com / Instagram: humanssince1982
About this position
Tech support at Humans since 1982 is an adventure, to say the least.
All of our artworks are entirely made in-house in Sweden. You will sit in our studio and manufacturing line and be a part of what goes out to the world.
We have, today seen the production of over 1000 artworks. Mostly in the Clock Clock and A million Times ranges. By our calculations, right now, there are about 30,000 pairs of motors turning in our artworks, distributed to cities and towns in almost every country.
Keeping all of them running is a mind-boggling task. We are looking for someone who really knows how to think to solve problems, and who loves to work with people to find solutions.
Our role in technical support connects directly with our customers and remote support companies and occasionally travels internationally to on-site cases. You will investigate and solve challenging support cases on a daily basis. Much of this role involves the mindset that you are supporting some very large investments in art.
The right candidate will have:
A very good understanding of electronics: An electrical engineering degree is ideal
Programming experience
Broad knowledge and passion for technology
Perfect English
An interest in arts and commerce
Readily available to travel and have an interest in different cultures
On any given day, you may be:
Managing around 3 challenging support cases in parallel
Coordinating with sales in order to manage the customer
Study and build on our knowledge base to understand the issue
Conduct experiments in the studio to prove your theories
Develop fixes and improvements to our software
Adopt a flexible working schedule to help a support partner in another time zone
On average this role will spend 1-2 weeks per year in a foreign country, working on an installation or on support. We try our best to use local resources where possible. However, you should be excited by the idea of traveling to visit the hotels, offices, and homes of our most prestigious customers.
We are looking for someone with passion and responsibility. The decisions you make will impact the studio many years into the future. As such, we are looking for a long-term commitment to this role and the high quality of our work.
We offer you an opportunity to be a big part of our small family. You will certainly not be a small cog in a big machine. With us, you will see every part of what makes the studio exist, from design to manufacturing to marketing, shows, and events. It is an exciting place to work, and we look forward to meeting you.
A little more on Humans.
We are about 12 people sitting next to Globen, Stockholm. We are a fairly young, active, and diverse group of people with a wide variety of interests.
We like to have people with personality in the team and to be a part of our company culture.
We keep very flexible working hours and are reasonably flexible with remote working.
We try to sponsor something fun every few weeks: Art gallery openings, after-works, breakfasts, BBQs, etc.
Like many Swedish companies, we provide an annual fitness allowance toward your yearly gym/sports membership, so that you can stay fit and healthy.
Every couple of months we have an in-house cooking competition with the theme chosen by the previous winner.
We also have seasonal activities like mini-golf, boule, go-carting, bowling, pottery classes, ski trips, studio events, and so on.
How to apply:
You can only apply for this position by filling out the form on our website: follow the below link (or the careers page on our website you cannot open this link on Mobile) Please be sure to read the "how to apply" section there as well. (it's important)
Så ansöker du Sista dag att ansöka är 2023-04-29
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Humans Since 1982 AB (org.nr 556905-3928)
Slakthusgatan 9 (
visa karta)
121 62 JOHANNESHOV
Jobbnummer 7500076
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