Technical Specialist - Local Technical Support
Statkraft Sverige AB / Supportteknikerjobb / Stockholm
2025-01-20
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hela Sverige Statkraft is Sweden's fourth largest electricity producer with over 250 employees spread across the country. We have facilities from north to south with our headquarters in Stockholm. Statkraft operates 54 hydropower plants and four large wind farms in Sweden. We produce approximately 7 TWh per year, which is enough to supply around 500,000 Swedish households with renewable electricity.
We engage in electricity trading and portfolio management and own four district heating networks whose plants are powered by renewable energy sources. Statkraft also owns Baltic Cable, Sweden's only electricity connection to Germany. Additionally, we have a large project portfolio in both onshore and offshore wind, solar, and hybrid solutions as well as hydrogen production, and we are constantly looking for new projects that can contribute to the green transition of society. Visit
www.statkraft.se for more information.
Job Description
We are eager to strengthen our Local Technical Support team with a new Technical Specialist in Stockholm. This role involves addressing level 2 local IT needs for our offices in Sweden. Our "Infrastructure Operations" department is integral to the daily operations of IT services at Statkraft, utilizing both service providers and our own resources. Additionally, the team oversees Process Management and offers local support on a global scale.
In your role you will:
Handle issues requiring local physical presence and be available for the users requiring IT support and assistance.
Handle and coordinate Events, Incidents, Service requests and Changes related to the local IT environment.
Provide desktop swap-out, Level 2 hardware and system software support to include but not limited to engineering workstations, laptops, desktops, smart phones/tablets and other devices as mutually agreed and defined.
Provide technical support for special events such as annual meetings, board meetings, training sessions, for both internal/ external end users, etc.
Work as a Hand & Eye support for remote L2/L3 teams.
You will work in a dynamic operational environment as part of our Operation Centre and Local Technical Support team, collaborating with a large IT environment (500+ employees) in continuous development. You will report to Manager Infrastructure Support.
The role involves frequent travel to various Statkraft sites within Sweden, as well as occasional trips to other locations in the Nordics and Europe.
Qualifications
Service orientated and professional.
Work experience within operation of Windows clients and servers, printers and video conferencing systems.
Knowledge about IT process management framework, preferably ITIL.
Quick learner who likes to work independently on assigned tasks.
Self-driven and energetic, able to perform under pressure.
Excellent communication skills in Swedish and English - written and spoken.
Additional Information
A career with Statkraft is a career filled with purpose - meaning that every employee is not just making a living, they are making a real difference to the planet, our communities and the future. Together, we work on the front lines of changing the game for renewable energy. From hydrogen development to algorithmic trading and everything in between. We have 125 years of unrivalled expertise in creating the technologies that put ecosystems, communities and our environment first. With us, you'll shape a career that is truly forward-facing with many amazing opportunities and offerings to match.
This includes:
Unlimited learning opportunities at various levels of the organization including LinkedIn Learning
The chance to grow your career alongside a truly global network of experts, leaders, specialists and graduates from different countries and backgrounds
The opportunity to work somewhere with pride, and to be able to honestly say "My work is contributing to saving the planet"
Statkraft offers competitive terms of employment and benefits schemes, and we're a trusted employer that puts the safety of our people first. We believe that a safe and healthy working environment is a matter of choice, not chance
For us the ideas of our committed and ambitious colleagues make the difference. If you want to share our passion for renewable energy and be a part of tomorrow's energy world, please apply through our online application form.
Additional Information
Statkraft manages critical infrastructure and services in several countries. We conduct background checks on qualified applicants before employment.
Location: Stockholm.
Application Deadline: 2025-02-13. We apply continuous selection, so please submit your application as soon as possible via the link. We look forward to hearing from you!
Contacts at Statkraft:
Hiring Manager: Serdar Turkoglu,
serdar.turkoglu@statkraft.comRecruiter: Marcus Grahn,
marcus.grahn@statkraft.comUnion Representatives:
Akademikerföreningen: Kjell Stenklyft, +46 76 768 20 42
Unionen: Roger Holmqvist, +46 70 316 12 29
Statkraft's vision is to renew the way the world is powered. To navigate the complex journey ahead, we need every voice at the table. Therefore, we actively strive to be a diverse and inclusive workplace and welcome all applicants regardless of background, gender, age, sexual orientation, religious belief, ethnicity, nationality, or disability.
Så ansöker du Sista dag att ansöka är 2025-02-19
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Statkraft Sverige AB (org.nr 556730-7904)
sveavägen 9 (
visa karta)
111 57 STOCKHOLM
Jobbnummer 9111769