Technical Sales Support Specialist
Incluso AB / Säljarjobb / Västerås
2026-03-25
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hela Sverige We are looking for a Technical Sales Support Specialist for a company in Västerås. Start is May, 12-month limited contract to begin with.
We are looking for a specialist to provide advanced technical product support within Robot Controllers and Robot Software for a global robotics organization. The assignment focuses on troubleshooting, case ownership, and close collaboration with internal stakeholders to ensure high-quality technical support and maximum customer uptime.
You will handle complex support cases, recommend and coordinate solutions end-to-end, and proactively communicate status and progress to internal customers. The role also includes close cooperation with R&D and cross-functional teams to escalate issues and contribute to continuous product and software improvements.
Required competence and experience:
Experience in technical support, field service, R&D, or product/system engineering within robotics or industrial automation (typically +1 years).
Strong knowledge of RobotWare, IRC5 and/or OmniCore controllers, troubleshooting tools, and case management systems.
Structured, solution-oriented working style with strong problem-solving skills..
Experience from technical customer-facing roles is considered a strong advantage.
This role requires fluency in Swedish and English, both written and spoken
This is a full-time consultant position in Västerås through Incluso. Start is in May , 12-month limited contract to begin with, with possibility of extension after that. This role is 100% onsite in Västerås.
Please submit your CV as soon as possible since we will review the applications on an on-going basis.
For more information about this role, please contact Emma Hörnsten recruiter at Incluso.
Så ansöker du Sista dag att ansöka är 2026-04-08
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "teamtailor-7459672-1912604".
Arbetsgivare Incluso AB (org.nr 559002-3213),
https://openings.incluso.se Stora Gatan 21 (
visa karta)
722 12 VÄSTERÅS
Arbetsplats Incluso
Jobbnummer 9818698