Technical Customer Support
Siemens Industry Software AB / Logistikjobb / Stockholm
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hela Sverige Siemens PLM Software, a business unit of the Siemens Industry Automation Division, is a leading global provider of product lifecycle management (PLM) software. PLM is the platform for turning more ideas into successful products because only PLM can provide the application depth and breadth needed to digitally author, validate and manage the detailed product and process data necessary to support continuous innovation.
Siemens PLM Software is the only PLM Company that can provide the combined advantages of;
• Open. Our software platform is built on open standards to allow for integration between our software applications, as well as with legacy data and systems.
• Scalable. Our solutions are scalable in performance from 10 users to 10,000, and in capability from a single application to an integrated suite.
• Flexible. We are able to support the speed and complexity of change in products and processes, and we can deploy either out-of-the-box or to specifications.
• Proven. 6.7 million users with more than 63,000 customers around the world deploy our applications every day.
Siemens PLM Software believes that "Quality" is achieved through continuous improvement and performance excellence to ensure the high standards of our products, services, processes and technology offered to our customers.
The Nordic operation with 90 employees in Sweden and Denmark and VAR's in Sweden, Finland, Norway, and Denmark has a leading position. More information is available at
www.siemens.com/plm.Job Description :
• Provides technical applications support to customers, answering complex questions on function and usage of product, primarily on a not-for-fee basis.
• Serves as primary support liaison between Siemens and the customer.
• Conveys customer feedback to product development staff.
• Possesses thorough knowledge of company's products and other applications used by customers.
• Works under general supervision.
Background
• Education as Certified Engineer with a minimum of 3 years professional experience using CAD Software.
• NX knowledge is a major advantage
• Good knowledge of writing and speaking the English language, more languages are appreciated, particularly German and/or Danish
• Knowledge of current Operating Systems, on which the several Siemens PLM Products are operating (mostly Windows).
• (Good) Knowledge of networking.
• Advanced system analysis (problem solving) skills
• Able to provide technical guidance to remote customers using Siemens PLM communication tools.
• Good communication, interpersonal, organizational and planning skills.
• Ability to write clear detailed documentation for product development.
Ability to work without local management, but applying team and corporate guidance
Publiceringsdatum2011-09-01Arbetstider och omfattningFulltime
Så ansöker duSista dag att ansöka är 2011-10-01
Ansökan kan tyvärr inte göras via e-post.
Ansökan sker via företagets webbplats.
KontaktSusanne Björnhöfde, 08-506 990 84
FöretagSiemens Industry Software AB
AdressSiemens Industry Software AB
Östergårdsgatan 2-4
14153 Mölndal
Jobbnummer 1017847
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