Team Leader Contact Center, Älmhult
Ikano Bank Ab (publ) / Försäljningsjobb / Älmhult
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Visa alla försäljningsjobb i Älmhult,
Osby,
Östra Göinge,
Ljungby,
Markaryd eller i
hela Sverige Visa alla jobb hos Ikano Bank Ab (publ) i Älmhult,
Lund,
Malmö,
Sundbyberg eller i
hela Sverige Want to join our contact center team and help us to reach our mission to exceed our customers expectations? Then apply right now as Ikano Bank's B2C division is looking for a Team Leader for our contact center, to take over staff responsibility for approximately 15 employees.
We offer you a challenging position in an inspiring work environment where working together and fast decision-making is mixed with joy. You set the limits for your own development. Your application can be the start of a long lasting relationship and we hope that you would like to contribute your will and competence.
This position reports directly to the Head of Contact Center and is based out of Älmhult in Sweden.
Key Responsibilities -
A Team Leader at Ikano will focus on:
• Leadership
• Coaching
• Planning and managing work aligned to SLA targets
• Cooperating with other team leaders within the contact center
In your role as a Team Leader, you are responsible for both operational and staff issues. This means leading, coaching and developing our employees in accordance with Ikano Bank's values and ensuring that the work of the department evolves forward and works as efficiently as possible.
Required skills and qualifications -
Our ideal candidate will:
• have a passion for developing people and leading by good example.
• have proven leadership experience preferably in the contact center area.
• demonstrate ability to create, develop, and enhance co-worker and customer relationships.
• be driven to affect work situation and the future of the company and believe that most things can be achieved - together.
• be customer focused and goal oriented.
• have a curious, proactive, strategic and holistic approach.
• like working in a changing environment
• have excellent communication skills and be fluent both in English and Swedish - spoken and written.
How to apply?
Send your applications via mail to
Sushma.Schwerdt@ikano.se before the 15th of June 2013.
Publiceringsdatum2013-05-17Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2013-06-15
Ansökan kan skickas till e-postadress:
sushma.schwerdt@ikano.seKontaktSushma Schwerdt, Recruitment Manager
sushma.schwerdt@ikano.seFöretagIKANO BANK AB (PUBL)
AdressIKANO BANK AB (PUBL)
FORSKNINGSBYN IDEON
22370 LUND
KontorsadressSCHEELEVÄGEN 15
LUND
Jobbnummer 1555115
Observera att sista ansökningsdag har passerat.