System Issue Analyst
Tetra Pak / Maskiningenjörsjobb / Lund
2016-11-29
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Description
Are you eager to a new challenging opportunity within Tetra Pak as System Issue Analyst?
System Issue Management within Technical Service is the one door entry point for all consolidated issues coming from our Customers and Market Companies. This ensures fast and efficient handling and a continuous follow-up and communication throughout the entire issue resolution process.
We can offer you a creative and stimulating work in a team that is located both in Lund and in Modena where the work environment is diverse and international. You will have the opportunity to develop as an individual, contribute to develop the capabilities in the team and build a global network.
Main responsibilities
• Consolidate issues, confirm category and assign Customer Impact Index according to IR process and technical knowledge
• Analyse (technical) and dispatch issues to relevant handling organisations
• Make necessary technical investigation to understand the problem using personal knowledge and involving relevant competences.
• Drive, correct and update issue statements and descriptions in reporting tools
• Claims administration according to Tetra Pak claims procedure
• Prepare the business cases for the decisional forums to enable them to start with Corrective Actions
Qualifications
We are looking for a strong communicator who enjoys networking and working in team. You easily build trust and relations with stakeholders. You have the ability to take on a holistic view and find alternatives, solutions and new ideas. Your approach is proactive and analytical.
To be successful in this position you have a University degree from technical and/or Science. You possess a good mechanical understanding as well as good documentation skills. Previous experience from statistical analysis is preferred. You are a skilled Excel user and have good computer software knowledge, which means you can easily learn to use the different supporting systems used in our daily work. Excellent English skills both written and verbal are required.
Please submit your application online at
www.tetrapak.com no later than December 13, 2016.
For further information about the position, please contact Jenny Nygren +46 46 36 29 25.
For trade union information please contact Unionen/Susan Stigborg-Andersson at +46 46 36 2432 or Sveriges ingenjörer/Lars Haraldsson at +46 46 36 2533.
For information about your application, please contact recruiter Christina Borin at +46 336 5434.
Publiceringsdatum2016-11-29Så ansöker duSista dag att ansöka är 0001-01-01
FöretagTetra Pak
AdressTetra Pak
Ruben Rausings gata
22186 LUND
Jobbnummer 3184771
Observera att sista ansökningsdag har passerat.