Swedish Speaking Corporate Support Agent
Sutherland Global Services / Butikssäljarjobb / Örnsköldsvik
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hela Sverige Visa alla jobb hos Sutherland Global Services i Örnsköldsvik Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, N.Y., Sutherland is one of the world's largest independent BPO companies employing over 30,000 professionals and has locations across the United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China.
Sutherland Sweden is an international company with a diverse team from a variety of backgrounds, cultures and nationalities, creating a dynamic work environment.
DSWEDISH SPEAKING CORPORATE SUPPORT AGENT:
Description
• Contract management of existing Corporate Customers and Travel Agent agreements
• Welcome, Activation and Redemption calls to existing corporate accounts
• Identify up-sell opportunities and either sell additional services or refer the customer to a Key Account Manager
• Renewal of agreements with existing customers
• Outbound calls to qualified leads
• Sign up companies to the Airlines Travel Credits program
• Analyze performance, follow proper workflow and procedures
Employment place - Country: Sweden, the branch office.
REQUIREMENTS:
Education: Min. High School
Professional experience: Not required, training provided
Language knowledge: Swedish: C1, English: B2
• Excellent communication skills in addition to strong sales profile
• Customer and business orientation with focus on the traveler's needs
• Very comfortable working with computer
• Interested in the airline and travel business
Extras provided : Relocation and travel costs
Name of the company the contract will be concluded with: Sutherland Global Services
We offer
• Full initial training and additional trainings following the leading global standards for highest quality of customer service
• Assistance if relocation is required
• Working experience in an international company
• Rewards and recognition programs
• Structured working environment
• Team Building activities
• Local and international career opportunities
Varaktighet, arbetstid
Tillsvidare
Heltid
Employment contract, full time, indefinitely. Business hours from Monday to Friday
Publiceringsdatum2016-09-30TillträdeOctober 2016
ErsättningFast och rörlig lön
Salary gross: Negotiable. wageBonuses: Rewards and recognition programs.
Så ansöker duSista dag att ansöka är 2016-10-16
Documents required: Covering letter and CV
Language of the documents that should be submitted: English
Ansökan kan skickas till e-postadress:
sgssweden.careers@sutherlandglobal.comKontaktMerlyn Rei (372) 5300 0286
merlyn.rei@sutherlandglobal.comFöretagSutherland Global Services
Övriga kontaktuppgifterTelefonnummer: +3726068583
E-postadress:
sgssweden.careers@sutherlandglobal.com Jobbnummer 3078125
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