Swedish speaking Agent to Customer Service Fraud

Klarna AB / Butikssäljarjobb / Stockholm
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The Customer Service department's goal is to deliver excellent service to Klarna's end customers using our payment services. In Stockholm, we are about 100 agents handling customer errands for seven different countries divided in four different teams.

Customer Service Fraud is Klarna's first line of fraud prevention and investigation. Our main responsibility is to, through customer contact, identify and help victims of fraud as well as preventing fraudsters from trying to remove security-blocks and fish for sensitive information. In Stockholm, we are about 15 agents handling customer errands for seven different countries . We are handling fraud errands for seven different countries and we are now looking for agents who speaks Swedish.

Success in this role means being a dedicated team member who inspires others through your work and personality. You thrive in providing excellent service, you enjoy investigating and you always walk the extra mile? to do so.

You are a driven and thorough person who enjoys being part of a fast-paced organization where only change is constant. Working towards common goals together with dedicated, social team members makes you tick. You thrive on getting a great deal of responsibility and enjoy solving problems and tricky customer errands. You have strong communication skills in both Swedish and English.

We offer you an international working environment filled with smart, ambitious and fun colleagues. As an employee at one of Sweden's fastest growing companies, you will play an important role in taking Klarna to the next level.

We recommend you to apply as soon as possible, selection and interviews are held continuously.

Deadline
2014-12-04

Publiceringsdatum
2014-11-27

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Klicka på denna länk för att göra din ansökan

Företag
KLARNA AB

Adress
KLARNA AB
Sveavägen 46
11134 STOCKHOLM

Kontorsadress
Sveavägen 46
STOCKHOLM
Visa på karta

Övriga kontaktuppgifter
Telefonnummer: 08-12012000

Jobbnummer
2083233

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