Swedish And Finnish Speaking Corporate Support Agent
Sutherland Global Services / Butikssäljarjobb / Örnsköldsvik
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hela Sverige Visa alla jobb hos Sutherland Global Services i Örnsköldsvik Publiceringsdatum2016-03-04Beskrivning av verksamhetenEstablished in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, N.Y., Sutherland is one of the world's largest independent BPO companies employing over 30,000 professionals and has locations across the United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China. For more information, visit
www.sutherlandglobal.comWe are currently hiring to expand our team in Örnsköldsvik, Sweden.
Dina arbetsuppgifterDescription
• Contract management of existing Corporate Customers and Travel Agent agreements
• Welcome, Activation and Redemption calls to existing corporate accounts
• Identify up-sell opportunities and either sell additional services or refer the customer to a Key Account Manager
• Renewal of agreements with existing customers
• Outbound calls to qualified leads
• Sign up companies to the Airlines Travel Credits program
• Analyze performance and follow proper workflow and procedures
Utbildning och erfarenhet• Fluency in both Swedish and Finnish, also good command of English
• Excellent communication skills in addition to strong sales profile
• Customer and business orientation with focus on the traveler's needs
• Very comfortable working with computer
• Interested in the airline and travel business
We offer
• Full initial training and additional trainings following the leading global standards for highest quality of customer service
• Assistance if relocation is required
• Working experience in an international company
• Rewards and recognition programs
• Structured working environment
• Team Building activities
• Local and international career opportunities
Varaktighet, arbetstid
Tillsvidare
Heltid
Full-time contract/Regular office hours.
ErsättningFast månads- vecko- eller timlön
24.000SEK/month and relocation package (incl. monetary support).
Så ansöker duSista dag att ansöka är 2016-04-10
To apply, please send cover letter and resume in English to:
sgssweden.careers@sutherlandglobal.comAnsökan kan skickas till e-postadress:
sgssweden.careers@sutherlandglobal.comFöretagSutherland Global Services
AdressSutherland Global Services
Strandgatan 21
89118 ÖRNSKÖLDSVIK
KontorsadressStrandgatan 21
Övriga kontaktuppgifterTelefonnummer till arbetsgivaren saknas i denna annons.
E-postadress:
sgssweden.careers@sutherlandglobal.com Jobbnummer 2707957
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