Swedish and english speaking Customer Care Agent

Babyshop Sthlm AB / Butikssäljarjobb / Stockholm
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Swedish and English speaking Customer Care Agent Babyshop.se

Babyshop.com was founded in 2006 and is now one of the leading e-commerce companies within the premium segment for childrens clothing and products in Europe.

Babyshop offers an exclusive shopping experience and excellent customer service with the best mixture of high-quality and own designed brands. Babyshop.com is a dynamic, rapidly growing company and therefore we are looking for a Multilingual customer care agent. The position involves supporting customers in our different companies: babyshop.se, babyshop.com and alexandalexa.com.

We are looking for someone with the ambition to actively participate to give our customers the best possible service and shopping experience. You enjoy working in a high pace environment and being involved in projects such as increasing customer satisfaction or improving routines and processes, - all to enable us to deliver the best solutions possible to our customers.

The ideal candidate will be a highly motivated self-starter who is determined to deliver results. You are an executing doer who understands that the details make a difference. You have an excellent command of Swedish and English, additional language skills are a plus. You have a customer first mindset, are outgoing and are comfortable communicating with customers via phone, chat, e-mail and social media.

The position is during nights and weekends.

You ideally have experience from customer service and preferably over phone, chat or e-mail. We value most your drive and passion but it 's an extra plus if you have experience within:

• Clothing retail
• E-commerce
• Childrens products
• Sales
• Customer care

We offer you to work in a fun and creative company with ambitious colleagues that strive towards the same goal. Change is part of our daily work and you will have a good opportunity to influence and contribute to making the company better. Our corporate culture is about personal commitment to our business and to each other. We are searching for a full time employee.

We want you to apply for this role as soon as possible but the latest 2016-11-15.
You are welcome to send your application in English or Swedish.

For more information contact:
Anne-Catherine Wejle, Customer Service Manager Babyshop, via e-mail only: anne-catherine.wejle@babyshop.se

www.babyshop.com

Publiceringsdatum
2016-11-01

Så ansöker du
Rekryteringshjälp undanbedes!
Sista ansökningsdag 2016-11-15
Vi tar enbart emot ansökan via epost: anne-catherine.wejle@babyshop.se

We are looking for someone with the ambition to actively participate to give our customers the best possible service and shopping experience. You enjoy working in a high pace environment and being involved in projects such as increasing customer satisfaction or improving routines and processes, - all to enable us to deliver the best solutions possible to our customers. The position involves supporting customers in our different companies: babyshop.se, babyshop.com and alexandalexa.com.

The ideal candidate will be a highly motivated self-starter who is determined to deliver results. You are an executing doer who understands that the details make a difference. You have an excellent command of Swedish and English, additional language skills are a plus. You have a customer first mindset, are outgoing and are comfortable communicating with customers via phone, chat, e-mail and social media.

The position is during nights and weekends.

You ideally have experience from customer service and preferably over phone, chat or e-mail. We value most your drive and passion but it 's an extra plus if you have experience within:

• Clothing retail
• E-commerce
• Childrens products
• Sales
• Customer care

Babyshop.com was founded in 2006 and is now one of the leading e-commerce companies within the premium segment for childrens clothing and products in Europe.

Babyshop offers an exclusive shopping experience and excellent customer service with the best mixture of high-quality and own designed brands. Babyshop.com is a dynamic, rapidly growing company and therefore we are looking for a Multilingual customer care agent.

Varaktighet, arbetstid
The position is during nights and weekends and is hourly payed.

Så ansöker du
Sista dag att ansöka är 2016-11-15
Ange följande referens när du ansöker: Customer Care

Kontakt
Anne-Catherine Wejle anne-catherine.wejle@babyshop.se

Företag
BABYSHOP STHLM AB

Adress
BABYSHOP STHLM AB
Valhallavägen 117F
11531 STOCKHOLM

Kontorsadress
Valhallavägen 117F

Jobbnummer
3136757

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