Support Staff, Arabic, Somali, Tigrinya or Thai

Helpdesk Datasupport AB / Supportteknikerjobb / Borlänge
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The work consists of troubleshooting Windows computers on the phone and provide information/solutions in an easily understandable and customer friendly way.
Personal profile
It is important that you are a positive and a humble person who likes to talk to customers on the phone. You like and have the ability to communicate in a friendly, courteous but also professional manner.
You are solution-oriented, like to take responsibility and perform, are loyal and honest, have a nice voice, speak clearly and are able to take control of a conversation. You are flexible, can handle stress, are open to management feedback and can follow instructions. The personal qualities will be highly valued in the recruitment.
Basic requirements
You must manage one of the following four languages plus English:
Speak and write Arabic and English fluently
or
Speak and write Somali and English fluently
or
Speak and write Tigrinya and English fluently
or
Speak and write Thai and English fluently
It is an advantage if you also can speak and write in Swedish.
Preferable skills
It is an advantage the more knowledge you have on Windows and computers, but we also welcome persons with no technical background if the language and soft skills are good and if you are easily taught.
We are looking for people with knowledge and experience of computers and Windows, Internet, Internet Security, Antivirus, home networking, etc. on a user level. No formal training is necessary.
You will need to have a high technical interest and be able to understand written technical information and translate it into practical use.
Terms of employment:
Working hours are normally on weekdays during business hours (probably 9-18) and occurs at our facility in Borlänge.
Application:
You are welcome with your complete application as soon as possible, prefer today, via this link http://www.helpdeskdata.se/job/ . We expect you to describe your background, education, any technical skills, your personal qualities, tell us a little about yourself and your goals for the future, etc. If you do not live in Borlänge with surroundings, let us know if you're willing to move to Borlänge at short notice. Please note that we do not accept applications by e-mail or regular post.

Publiceringsdatum
2011-03-08

Arbetstider och omfattning
Tillsvidare
Heltid/Deltid

Ersättning
Fast lön
Enligt avtal

Så ansöker du
You are welcome with your complete application via this link Ansökan sker via företagets webbplats.
Ansökan kan tyvärr inte göras via e-post.

Företag
HELPDESK DATASUPPORT AB

Adress
HELPDESK DATASUPPORT AB
BOX 966
78129 BORLÄNGE

Kontorsadress
HANTVERKARGATAN 4
BORLÄNGE

Kontaktuppgifter
Telefonnummer: 0243-213800
E-postadress: jobb@helpdeskdata.se

Jobbnummer
869669

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