Support Manager - Technia Aktiebolag - Chefsjobb i Stockholm
Support Manager
Technia Aktiebolag / Chefsjobb / Stockholm
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Contents of Work
We are looking for a business oriented Support Manager to lead our support team and work with our customers and employees in the Nordic countries and rest of Europe.

You are expected to create strong relationships with our customers, keep continuously updated about the customers business and support requests, communicate the support value, sell our support offerings and ensure a high quality delivery of our services.

You will also be responsible for our internal support and IS/IT, ranging from hardware purchases to planning telephony solutions for our future needs.

As the leader of the support team you will be responsible for the efficient use of the resources and continuous development of the team members? competences. You together with the support team also cooperate with the delivery organization in PLM implementation projects. As responsible for the external and internal support profit and loss, you will report to the director of that business area.

Background and Competence
BSc or MSc degree, documented customer support management competencies, and experience of selling support are necessary. Experience of PLM or ERP systems is a benefit. A strong interest for and understanding of IS/IT systems is of course mandatory.

The support management competencies include ability to take a leadership position, be a driving and connecting force, and deliver solutions with quality, time and financial efficiency. Communication skills are required for creating good customer relationships and for effective internal teamwork.

Swedish and English language skills are required. French would be an asset.

We offer you a challenging and interesting work environment and provide continuous competence building opportunities in technology and methodology knowledge as well as in your personal development interests.

Apply
Apply for this full-time role based in Kista by sending us your cover letter and CV to pno@technia.com . The selection of candidates will take place ongoing. Starting date is as soon as possible with respect to the candidate's notice agreement.

For more information contact Jan Thunqvist, Director,
* 46 8 599 204 26

About Technia
Technia is the leading supplier in the Nordics of Product Lifecycle Management (PLM) Solutions for creating and managing product information throughout the entire product lifecycle. From product planning, development and design to production, sales and support. Technia is a strategic partner to more than 200 based industrial companies. The largest parts of the customers are found within the following industries: industrial equipment, automotive, construction, energy, telecom/electronics, life sciences, fashion and consumer goods.

For more information about our company please see www.technia.com.

Publiceringsdatum
2012-04-27

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2012-05-18
Ansökan kan skickas till e-postadress: pno@technia.com

Kontakt
Jan Thunqvist, Director & CTO, 08-59920426 (Jan Thunqvist)

Företag
TECHNIA AKTIEBOLAG

Adress
TECHNIA AKTIEBOLAG
BOX 1141
16422 KISTA

Kontorsadress
ISAFJORDSGATAN 15
KISTA

Kontaktuppgifter
Telefonnummer: 08-59920400

Jobbnummer
1228280

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