Support Executive for Travelwire in Travelport

Travelport Sweden AB / Supportteknikerjobb / Stockholm
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Travelport Nordic Countries, with its main brands Worldspan, Galileo and Travelwire, is looking to strengthen its Travelwire team through the recruitment of a support executive.

The Travelwire product suite consists of Travelwire Mid-Office, a leading Mid-Office system in Scandinavia, and Travelwire Point of Sale, a tool which allows selling and dynamic packaging of travel including air, hotel and rental cars.

The role involves supporting our growing customer base by offering installation services, onsite support and training on our Travelwire product suite.

The position will preferably be based in our Stockholm office and will support customers in the Nordic countries why a certain amount of travel can be expected. Candidates need to be fluent in one of the Scandinavian languages and English.

Come join our dynamic team...
We are looking for a positive person with IT experience and preferably a good understanding of the workflows in a travel agency and accounting systems. MS SQL and Crystal Reports experience is an advantage along with an interest in helping customers improve work processes and resolving user issues.

The job offers both the opportunity to specialise and focus on the support role as well as the possibility to take part in other customer service activities such as pre-sales support, implementation project management and development support.

There are several different entry points to this position so even though you only match some of below skills do not hesitate to contact us. It will however be an advantage if you fulfil at least one of the first three points mentioned in below list:

Knowledge, skills and experience that could be relevant in this role
• Experience in MS SQL and Crystal Reports
• Experience in development in .NET (Windows forms, ASP.NET, web services and Windows services), ASP and SQL server. Our current code is in vb.NET and new modules are mainly developed in c#
• Good knowledge of Travelwire Mid-Office, or other leisure Mid-/Back-Office applications
• Knowledge of GDS systems
• Good understanding of travel agency workflows
• Customer service approach
• Good interpersonal skills, team player, able to engage well with the client and internal functions
• Fluent in spoken and written English and one of the Scandinavian languages

Travelport - a privately owned company headquartered in London with approximately 3,500 employees
worldwide - celebrated its 40th anniversary in 2011.

We look forward to your application and hope to meet you soon. Applications will be handled on an on-going basis, but we request that you submit your application no later than 11 April.

For more information regarding this position, please contact Anita Wagner Feddersen (+45 88 33 15 00).

Send your application and CV to:

Anita.Wagner.Feddersen@Travelport.com
Subject: Travelwire Support Executive

Or:

Travelport
Att: Anita W Feddersen
Bredgade 56, st.
1260 København K
Denmark

Publiceringsdatum
2014-03-25

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Ansökan kan skickas till e-postadress: anita.Wagner.Feddersen@Travelport.com

Företag
Travelport Sweden AB

Adress
Travelport Sweden AB
Box 4206
10265 Stockholm

Kontorsadress
Götgatan 78
Stockholm

Övriga kontaktuppgifter
Telefonnummer: 08-55523800

Jobbnummer
1819682

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