Support Engineers - Axis Communications AB - Supportteknikerjobb i Lund
Support Engineers
Axis Communications AB / Supportteknikerjobb / Lund
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Support Engineers - EMEA - Sweden ABOUT AXIS COMMUNICATIONS Axis
is an IT company offering network video solutions for professional
installations. The company is the global market leader in network video, driving
the ongoing shift from analog to digital video surveillance. Axis products and
solutions focus on security surveillance and remote monitoring, and are based on
innovative, open technology platforms. Axis is a Swedish-based company,
operating worldwide with offices in 18 countries and cooperating with partners
in more than 70 countries. Founded in 1984, Axis is listed on the OMX Nordic
Exchange, Large Cap and Information Technology. For more information about Axis,
please visit our website at . SUPPORT ENGINEERS To meet the rapid
growth the EMEA Support function (Europe, Middle East, Africa) must extend their
team with additional engineers. Support is generally provided in English,
German, French, Spanish, Italian, Swedish/Scandinavian and Dutch and now we need
to strengthen our Spanish and English speaking resources. As Support Engineer
you will be part of a multi cultural team and work closely with the local sales
office of your region. The support group is based in Lund but regular visits to
your market are a part of the job. The support group is a vital part of our
sales organization and a link between our sales offices and market towards
Product Management and R&D in Lund. The EMEA support team is growing
and now more than 10 engineers cooperate to assist the EMEA market. The team
handle partner and end customer assistance, covering everything from helping end
users with smaller problems to supporting sales in major deals. The support team
is part of a global support structure with event handling support tools, cross
market networks and specialized support resources to assist complicated cases.
We are seeking team players with a curiosity for new cultures and an
interest for technology. You have social skills, are eager to help and can
handle many ongoing activities simultaneously. You must be close to native
speaking in your main language and any additional language skills are
beneficial. Position description: You will be providing valuable phone
and online support to end-users, resellers and distributors. You will also
be providing potential customers with pre-sales information about Axis products
You will have access to a team of product specialists who can provide you
with product-specific assistance for resolving the more complicated cases.
Practically speaking, you will be part of two teams, the EMEA support team
and the sales office which you will assist with both pre- and post-sales
support, which would involve travel to the sales office for monthly meetings.
We would expect the successful candidate for this position to have the
following background: Excellent communication skills and a genuine interest
in solving our customer's problems Close to native language skills in your
main language Sound knowledge of basic computer software and hardware
technology Experience of network operating systems such as; Windows 2000,
Windows NT or Unix is a plus A keen general interest in networking
technologies, the Internet, LANs and network products is a plus Experience
of networking protocols such as TCP/IP is a definite plus Axis offers an
open and multi cultural environment with extensive networking possibilities.
This position in particular offers close contact with our customers and partners
and the possibility to influence a vital part of our offering.


Tills vidare. Heltid. Dagtid.

Fast lön.

Peter Friberg, 046-272 1800 or Rachel Taylor, 046-272 1800.

Så ansöker du
Applications to E-mail:
Application deadline: 18-NOV-07 . Ange referensnummer Reference number: 446

Emdalavägen 14
223 69 LUND Tel 046-2721800
Fax 046-2721993
Mer information på


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