Support Engineer PDU Cloud (112432)
Ericsson AB / Datajobb / Stockholm
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PDU Cloud is responsible for the development of cloud products such as the CEE (Cloud Execution Environment) and Hyper Converged Block for Ericsson IT Cloud business, including Data Center solutions. These are part of a new generation products that will run virtualized applications on Ericsson and other hardware platforms. It is expected that virtualized products gradually will replace native solutions and become the main way of providing services for subscribers and enterprises. Our products and solutions are new in the cloud market place and you will be part of securing successful business for this new product area together with applications and services organizations.
We in PDU Cloud PIDS are handling the activities related to Product Introduction, Deployment & Support. We are now looking to fill a position in function area of Deployment and Support of Cloud products and solutions.
As a Deployment and Support Engineer in PIDS you will work with supporting customer field deployments in the, support virtual applications using PDU cloud products, answer product- and customer support questions and solve related problems, however also be involved in requirement analysis, design, TR-fixes, integration, verification, product and support documentation.
We are looking for a genuinely curios person with great interest in the cloud and its technology enjoying working with customers.
We travel to customer sites or other Ericsson offices outside Sweden to support Deployments or other customer related activities.
Responsibilities & Tasks
Perform Application and Product Support (incl technical presentations and solution support)
Perform Deployment support
Solve incoming Customer Support Requests
Perform Trouble Shooting in Customer networks
Develop and Test High Quality Products
Drive Continuous Improvements of Products and Processes
Perform Continuous Analysis and Requirement Handling
Knowledge Sharing and Collaboration
Position Qualifications
Core Competences:
Product Development Knowledge
Product Life Cycle Management Knowledge
Business Understanding
Lean & Agile Knowledge and Skills
Working with People
Relating & Networking
Communication Skills
Coaching & Mentoring Skills
Adapting & Responding to Change
Creating & Innovating
Delivering Results & Meeting Customer Expectations
Planning and Organizing
Minimum Qualifications & Experience Requirements:
MSc level in a technical discipline or the equivalent level of knowledge
English language
Preferred Qualifications & Experience Requirements:
Highly knowledgeable in virtualization/cloud technologies
Long experience working with Data Center IT solutions and SW integration
Linux Competence
Wmware, Open stack Competence
Go, Python competence
Trust, Innovation - Performance: These are the core values that define Ericsson reputation and guide us in our daily work and in the way we do business.
Please apply via following link:
https://performancemanager12.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=112432&company=Ericsson&username=&st=07DA912111DA18E5BA1D85F5642685A521880050Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-04-26ErsättningFast månads- vecko- eller timlön
FöretagEricsson AB
AdressEricsson AB
KI/EAB/DKG/DA
17281 Stockholm
KontorsadressKistagången 6
Kista
Jobbnummer 2807491
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