Support Engineer
Volvo Group / Maskiningenjörsjobb / Göteborg
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Do you long for work in an international environment, communicating with many different markets globally on a daily basis?
Do you thrive in helping customers with complex technical issues?
Then we have the challenge for you!
THIS IS US, YOUR NEW COLLEAGUES
Field Service Support at Global Aftermarket in Gothenburg is looking for a Support Engineer for Volvo Penta Industrial and/or Marine products.
We are a team of 7 Support Engineers who work close together in supporting the Volvo Penta markets globally in all technical issues for Volvo Penta products.
ROLE DESCRIPTION
As Support Engineer at Field Service Support you will work with Volvo Penta key customers within all segments, Industrial and Marine.
In this role you will have a key position in the technical support chain to our regions, markets and dealers.
The main task is to coordinate the corrective actions and to make sure our service organization can get technical solutions accepted by the end user and the OEMs. This requires a strong and flexible person with the ability to drive complex technical cases and at the same time strive for ongoing improvements.
The position requires that you sometimes travel to the market for on-site hands-on support with a short notice.
Depending on the skills and experience of the suitable candidates, the responsibilities regarding products, may be shifted within the dept.
CURIOUS, AND HAVE SOME QUESTIONS? CALL OR EMAIL US!
Do you feel we just described you?? What are you waiting for??
We want your application now!
If you would like to have further information, please don't hesitate to get in touch with us.
I am Stephan Orsulic, Vice President, Field Service Support, Phone; +46 739 01616
WHO ARE YOU?
We are looking for a person who has many of the following skills and experiences:
A high School degree (Swedish technical Gymnasium), or higher in engineering
Excellent understanding and experience of technical troubleshooting, electric and/or mechanic
Knowledge and experience from working with Volvo Penta engines, incl. exhaust after treatment system, drives, and/or the control systems for these products
To be able to communicate in English and preferably Swedish fluently, other languages are beneficiary
Good skills in Microsoft Office
Preferably good knowledge of internal Volvo systems such as Argus
Knowledge of engineering systems such as EVC Flash and Vision is an advantage
ARE WE THE PERFECT MATCH?
Even though we work with indivídual product responsibilities at Field Service Support, team work is the name of the game.
Therefore we also would like for you to posess:
Excellent social skills
To be a good listener and open minded person
Used to communicate with different levels of staff, people with different cultural background and social status
Self-starter with a strong ability to drive your own development
Take pride in helping our markets and customers
The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.
Publiceringsdatum2019-01-07Så ansöker duSista dag att ansöka är 2019-01-25
Klicka på denna länk för att göra din ansökanFöretagVolvo Group
AdressVolvo Group
•
40508 Göteborg
Kontorsadress•
Jobbnummer 4541160
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