Support Engineer
Hive Streaming AB / Supportteknikerjobb / Stockholm
2017-03-16
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hela Sverige Visa alla jobb hos Hive Streaming AB i Stockholm We are looking for a Support Engineer to join our Product Support team. You will be providing guidance and support for our customers. Also, as one of the first members of this new function, you will help define many of the processes and participate in the growth and curation of our customer help center and internal knowledge base.
You master clear communication and building relationships with your customers * Able to empathize with customers in a genuine way that lets them know you care about their issues * Curious and can ask the right questions * Able to plan, organize, and prioritize work * Proficient in both spoken and written English
Your skills and experience: At least 1 year experience in a technical Customer Service role * Technically minded and interest in learning (or existing knowledge of) networking, P2P, video streaming, live video * Knowledge of HTML, XML, JavaScript or CSS is a plus
Hive Streaming provides software-based network solutions for media distribution and performance analysis. The company's video streaming and analytics solutions are used daily by some of the world's largest and innovative enterprises seeking to maximize the quality of experience of video with minimal network impact.
The company is based in Stockholm, Sweden, with offices in Germany and in the USA.
Varaktighet, arbetstid
Location Stockholm, Sweden
Publiceringsdatum2017-03-16Så ansöker duSista dag att ansöka är 2017-04-15
FöretagHive Streaming AB
AdressHive Streaming AB
Fatbursgatan 1
11828 Stockholm
KontorsadressFatbursgatan 1
Jobbnummer 3379210
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