Support engineer

Digital Route AB English / Supportteknikerjobb / Stockholm
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DigitalRoute's mediation solution delivers a new approach to managing data. Our platform, MediationZone, empowers organizations to liberate the value hidden in their usage information via a unique approach that supports multiple mission-critical aspects of their business.

DigitalRoute customers benefit from fewer integration points, reduced costs and fleixble data management. Over 250 leading companies from around the globe are today actively using our technology to help meet their data management needs. We are about 200 employees based at the headquarter in Stockholm, at a regional office in Kuala Lumpur or Atlanta or at a local office in Paris, Helsinki, Seoul, Singapore or Dubai. We are a venture-backed privately held company.

Do you want to be a part of an innovative team solving our customer's business problems? At DigitalRoute we take pride in having satisfied customers and are ready to help them with the problems quickly.

As a support engineer you will be part of the global support team that remote (e-mail, phone) handles our customers 24/7.

You will be based in Stockholm together with 3 colleagues, 2 colleagues are based in Atlanta, USA and 2 in Kuala Lumpur, Malaysia. 

The areas of responsiblity includes post-implementation technical support services; installation, trouble-shooting, installation and maintanance of products and services provided by DigitalRoute.

Some degree of travel might be required mainly in the EMEA region, but also globally to support our global business needs. You also have remote on-call one weekend a month (daytime). 

We are looking for someone with experience in Java programming and a degree in a relevant field such as Computer Engineering. Your are fluent in English, reading and writing.  

As a person you are a hands-on with a focus on quality and communicaiton. You are good at taking own initiative and likes to work proactivly. You are a good team player who thrive around challenges and are good at analysis and problem solving.

Are you our new colleague? We are looking forward to receiving your application!

If you have any questions please don't hesitate to contact the team manager Thomas Brännström, 070-4268307 or HR, Mikael Bäckström, 070-4268340

Publiceringsdatum
2013-10-24

Arbetstider och omfattning
Heltid

Ersättning
Enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2013-11-30
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Kontakt
Mikael Bäckström

Företag
Digital Route AB English

Adress
Digital Route AB English
Skeppsbron 34
11130 Stockholm

Jobbnummer
1685810

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